CEO Office Operator - AI Neobank App Expansion

About KIRA

KIRA is on a mission to democratize smart and accessible financial services. Founded in 2019, we pioneered the first mobile-centric insurance platform in Southeast Asia, reaching millions with easy online access. Our vision extends beyond insurance to helping people across Asia manage spending, saving, investing, currency exchanges, travel, and more through innovative tools. We strongly believe artificial intelligence will power this transformation in our generation.

We are a diverse and passionate team of over 20 nationalities, spread across offices and remote locations worldwide, committed to building next-generation financial products that serve the many, not just an elite few. If you are driven by passion rather than hours, and yearning to shape the future of financial applications, we want to hear from you.

The Role

We seek a highly capable operator to join the CEO Office supporting the expansion of BJAK's AI Neobank app. This position involves translating CEO priorities into tangible outcomes spanning product development, talent acquisition, licensing, partnerships, market launches, and daily operational management.

Key Responsibilities

• Convert CEO directives into clear, actionable tasks and oversee execution end-to-end.
• Monitor and manage OKRs, decision logs, barriers, task owners, and deadlines across multiple teams.
• Facilitate licensing submissions, geographical expansion initiatives, recruitment drives, partnerships, and other strategic projects.
• Prepare concise briefs, progress updates, research summaries, meeting minutes, and action trackers to keep stakeholders aligned.
• Collaborate effectively across product, engineering, finance, legal, compliance, operations, and local teams.
• Spot execution shortfalls and actively drive teams toward resolution.
• Address urgent and cross-departmental business challenges proactively.

What We Are Looking For

• A business generalist with a strong sense of ownership and exceptional execution discipline.
• Excellent written communicator, structured thinker, and relentless in follow-through.
• Comfortable interfacing with senior leaders and diverse functional teams.
• Adept at managing ambiguity, urgent issues, and fluctuating priorities with sound judgment.
• Knows when to escalate, identifies blockers, and keeps initiatives moving without overburdening processes.
• Experienced backgrounds in startups, consulting, operations, strategy, fintech, or founder-led environments are advantageous.

Ideal Traits

• Transforms vague priorities into defined, actionable plans.
• Proactively drives tasks to completion without needing oversight.
• Crafts clear updates that enable prompt and informed decisions.
• Remains calm amid multiple simultaneous projects.
• Focused on delivering impactful outcomes rather than seeking recognition.

Unsuitable Candidates

• Those who prefer attending meetings over executing tasks.
• Individuals unwilling to proactively follow up with professionalism.
• People requiring rigid scopes and slow, methodical timelines.
• Those avoiding complex, multi-departmental challenges.
• Persons delivering verbose updates lacking decision clarity or actionable next steps.

Additional Information

This position is fully remote but restricted to candidates residing in Singapore, as the role targets this market specifically. English is the primary language used across our global teams; therefore, strong English communication skills are required.

Interview Process

• Initial online assessment or practical task.
• Role-specific interview round.
• Final interview with the CEO.

We aim to expedite hiring by concluding the process and extending offers within one week for qualified candidates. Prompt completion of assessments is encouraged and prioritized.