Business System Analyst

About the Role

We are looking for a meticulous and analytical Business System Analyst to join our team in Doha, Qatar. The successful candidate will serve as an intermediary between business stakeholders and IT teams, ensuring that business requirements are precisely gathered, analyzed, and transformed into robust technology solutions. This role is critical throughout the Software Development Life Cycle (SDLC), assisting with business process enhancements, system analysis, requirements management, solution design, testing, and ensuring successful project completion.

Key Responsibilities

• Collect, analyze, and document business, functional, and system requirements.
• Prepare documentation such as Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, use cases, and functional specifications.
• Conduct interviews, workshops, and sessions to elicit requirements from stakeholders.
• Work with stakeholders to validate and prioritize business needs.
• Ensure requirements are comprehensive, traceable, and aligned with organizational goals.
• Assess current business processes and identify areas for improvement.
• Create models showing As-Is and To-Be processes.
• Develop BPMN diagrams, workflow, process flow, and swimlane diagrams.
• Lead business process re-engineering and optimization efforts.
• Conduct gap assessments and feasibility studies for proposed solutions.
• Transform business needs into system-level requirements.
• Document system interfaces, API integrations, middleware connections, and data flows.
• Prepare functional specifications supporting solution development.
• Work alongside architects and developer teams to ensure solution coherence.
• Assist in system integration planning and validating solutions.
• Perform data mapping, analysis, and assess impacts.
• Analyze data needs and document business rules.
• Support data migration, validation, and reconciliation as necessary.
• Maintain data consistency and integrity across integrated platforms.
• Collaborate with project managers, developers, QA professionals, and business users during the SDLC.
• Engage actively in Agile ceremonies such as sprint planning, backlog grooming, daily stand-ups, reviews, and retrospectives.
• Support both Agile and Waterfall delivery methods.
• Manage requirement updates and maintain accurate documentation throughout the project.
• Define test cases and acceptance criteria based on business needs.
• Support system integration testing (SIT) and user acceptance testing (UAT).
• Coordinate with QA and development teams for business validation and addressing defects.
• Confirm that delivered solutions meet business requirements and quality standards.
• Prepare executive summaries, business cases, impact assessments, and detailed solution documentation.
• Maintain up-to-date functional and process documentation and traceability matrices.
• Generate project status reports and presentations for stakeholders.
• Ensure all documentation meets organizational standards and governance protocols.

Required Experience and Skills

• Between 3 to 5 years of experience as a Business System Analyst, Business Analyst, or Systems Analyst.
• Experience with enterprise applications and digital transformation projects.
• Proven track record in requirements gathering, business process modeling, and systems analysis.
• Experience collaborating with both business and technology cross-functional teams.
• Hands-on involvement in supporting software delivery across the entire SDLC.

Mandatory Technical Competencies

• Expertise in requirements engineering, including documentation of BRDs, FRDs, user stories, use cases, and functional specs.
• Proficiency in business process modeling using BPMN, swimlane diagrams, process flow diagrams, and As-Is/To-Be analysis.
• Knowledge of Agile Scrum and Waterfall methodologies alongside SDLC management.
• Strong stakeholder management skills covering workshops, elicitation, prioritization, communication, and facilitation.
• Data analysis capabilities including gap analysis, data mapping, impact analysis, and business rules documentation.
• Experience in systems analysis with focus on API documentation, middleware integration, system interfaces, data flow documentation, and integration analysis.
• Competency in defining and supporting testing processes such as UAT, test scenario preparation, acceptance criteria definition, and functional validation.