Business Development Manager - Dubai

Role Overview

This position offers a unique chance to become a key contributor in a rapidly expanding business within a competitive market environment. The primary responsibility is to establish and cultivate relationships with retail partners throughout the region, facilitating their integration into the Deliveroo platform. The role involves assisting new partners with successful launches and driving a superior value proposition for customers in a dynamic segment of the business, reporting directly to the SMB Team Lead for Restaurants.

Key Responsibilities

• Identify, approach, and secure new retail partners within the assigned territory by becoming deeply knowledgeable about relevant categories and emerging partners, thereby maintaining a robust pipeline for new business opportunities.
• Engage with retail partners through various channels such as in-person visits, emails, telephone conversations, and social media to effectively present Deliveroo's technological capabilities and value offerings.
• Manage the partner onboarding process, ensuring it is expedited, efficient, and seamless.
• Drive partner success metrics, particularly within the initial eight weeks following contract signing.
• Participate in relevant meetups and events to enhance business development opportunities.

Performance Metrics

• Number of new partners successfully signed each month aligned with target lists.
• Performance outcomes of newly signed partners during the first three months.

Required Experience and Skills

• 2 to 3 years of professional experience in sales roles.
• Prior exposure to the restaurant industry is advantageous.
• Proven track record in sales, demonstrating abilities in prospecting, pitching, and deal closure.
• Skilled negotiator capable of formulating mutually beneficial agreements for both partners and Deliveroo.
• Strong commercial insight into delivery economics from both the retail partner's and Deliveroo's perspectives.
• Ability to confidently showcase product expertise and industry knowledge to clients.
• Self-driven with a determined approach to meeting challenging objectives.
• Interest in food and retail sectors.
• Highly motivated and persistent in nature.

About Deliveroo

Deliveroo's mission is to revolutionize shopping and dining experiences by connecting consumers, eateries, retailers, and delivery riders to bring neighborhood offerings directly to customers' doors. The company is technology-focused and actively impacts the fastest-growing industry sectors worldwide. The work culture favors speed, autonomy, and innovation, welcoming fresh ideas and empowered ownership.

Workplace and Benefits

The company prioritizes employee well-being and offers various benefits that may include healthcare, wellness initiatives, parental leave, pension schemes, and generous paid time off that accommodates support for charitable activities. Benefits vary by country and further details are available upon inquiry.

Diversity and Inclusion

Deliveroo commits to fostering diversity, equity, and inclusion throughout its recruitment and hiring processes. Accommodations are available for candidates requiring adjustments to ensure fair participation and opportunity. Interested applicants are encouraged to communicate any needs to enable a supportive recruitment experience.