Customer Service Executive

About the Company

Tsteps Private Limited develops IT community platform solutions. The company is headquartered in Chennai, Tamil Nadu, and has a team of more than 90 employees.

Role Overview

This is a full-time, on-site customer service internship based in Chennai, with possible location coverage for Bangalore as well. The internship runs for 3 months and is intended for an immediate start.

Key Responsibilities

• Handle customer questions and requests over phone, email, chat, and other support channels.
• Support users with product, service, and account-related concerns in a polite and professional manner.
• Work through customer complaints by diagnosing the issue, offering suitable solutions, or escalating cases when needed.
• Keep detailed and accurate logs of customer conversations, feedback, and support tickets in CRM or other tracking tools.

Eligibility

Applications are open only to candidates who can commit to a full-time, in-office internship, are able to begin between 6 Jul 2026 and 10 Aug 2026, can stay for 3 months, and have relevant interests and skills.

Perks and Benefits

• Internship certificate
• Letter of recommendation
• Flexible working hours
• 5-day work week
• Informal dress code
• Free snacks and beverages

Compensation

The stipend is INR 10,000 to INR 15,000 per month.

Additional Details

There are 3 openings for this role.