Visual Merchandiser - Broadway

Job Overview

As a Visual Merchandiser, you will play a key role in the dynamic fashion retail environment by crafting an inspiring store atmosphere that encourages customers to express their personal style. You will collaborate closely with the store team to provide exceptional styling inspiration and guidance, adhering strictly to brand standards and competitive convenience. Your efforts will actively contribute to driving sales and ensuring the thorough implementation of the Commercial Handbook.

Main Responsibilities

• Maintain garment displays in the store in accordance with the Commercial Handbook, delivering exceptional inspiration and practical guidance.
• Create impactful styling and fashion presentations in both window displays and in-store areas.
• Work alongside the Department Manager to maximize commercial opportunities within brand guidelines.
• Conduct visual and commercial training sessions for store staff in partnership with Store and Department Managers to enhance garment presentation and styling.
• Identify potential future Visual Merchandiser talent for growth and succession planning.
• Plan and manage your workload based on business priorities and commercial schedules, ensuring adherence to safety, security, and administrative protocols.

Required Qualifications

• Strong passion for creating inspiring environments that encourage customer personal style exploration.
• Ability to coach and support store teams to deliver exciting customer experiences aligned with brand values.
• Confident in providing constructive feedback and fostering professional development.
• Excellent communication skills to effectively engage both colleagues and customers.

Key Skills and Competencies

• Up-to-date knowledge of current fashion trends and styling techniques to anticipate customer needs.
• Customer-focused mindset with a track record of enhancing customer experience in a visual merchandising context.
• Well-developed organizational skills and capacity to prioritize multiple tasks efficiently in a fast-paced retail setting.
• Commercial awareness with the ability to analyze sales figures and develop strategies to optimize revenue.
• Strong delegation ability, follow-up practices, and delivering straightforward feedback aimed at coaching the team.
• Excellent interpersonal abilities enabling clear and effective communication with the entire team.

Additional Details

This is a full-time, onsite position based in Glebe, New South Wales, Australia. Applicants must submit their applications through the company's official career channel due to data policies.

Employee Benefits

• Enjoy a 25% discount on brands within the H&M Group, including H&M, COS, Monki, Weekdays, Arket, and & Other Stories globally.
• Opportunity for career advancement supported by a global business with strong internal promotion and talent development policies.
• Eligible employees can access up to 26 weeks of company-paid parental leave.
• Access to online learning platforms, employee assistance programs for wellbeing, and exclusive discounts through a Flare membership.
• Additional local market perks and benefits which may vary based on employment type and location.

Commitment to Inclusion and Diversity

H&M Group is dedicated to fostering diverse, inclusive, and equitable workplaces that leverage a variety of perspectives and experiences to drive innovation and collaboration. Diversity in teams enhances problem-solving and customer relations worldwide. The recruitment process is designed to be fair and unbiased; therefore, applicants are kindly requested not to include a cover letter to avoid unintentional bias triggers.

About H&M

H&M is a leading fashion brand offering the latest styles and inspirations, from trendsetting fashion pieces and designer collaborations to accessible wardrobe essentials. Committed to delivering fashion and quality at the best price in a sustainable manner, H&M strives to be a global leader in fashion retail.