Travel Operations Coordinator

About the Role

SAI TOURS & TRAVELS in Madurai is seeking a dynamic and dependable Travel Operations & Reservation Executive to expand our team. This multifaceted position covers customer service, flight and hotel bookings, as well as daily operational management within the travel sector.

Responsibilities

• Support clients by arranging domestic and international flight reservations, hotel accommodations, and tour packages.
• Manage routine office functions, respond to customer queries, organize itineraries, and maintain booking records accurately.
• Coordinate with airlines and travel partners to manage ticket changes, seat assignments, cancellations, and vendor communications.
• Assist customers by understanding their travel needs and offering consulting to ensure a seamless travel experience.

Requirements

• Open to both fresh graduates and candidates with prior travel or airline booking experience; comprehensive training will be provided.
• Proficient with basic computer operations, internet use, and capable of typing efficiently.
• Excellent communication skills, ability to learn quickly, and strong attention to detail.
• Fluency in Tamil is required, along with basic conversational and written English.