Training & HR Specialist

About Our Client

The company is a U.S.-based provider specializing in managed IT services for small and medium-sized businesses, tackling advanced technology issues such as cloud computing, cybersecurity, document handling, and data backup. Their goal is to enable clients to concentrate on their primary business activities.

About the Role

The Training & HR Specialist position centers on improving employee experiences by steering training initiatives and managing compliance programs within a dynamic technology setting. This role is critical for fostering learning, operational excellence, and employee success through the creation of strategic programs and collaborating across departments.

Key Responsibilities

• Conduct virtual onboarding, orientation, and training sessions for new employees.
• Develop and refine training content and onboarding workflows to align with organizational objectives.
• Oversee compliance-related training initiatives including cybersecurity, SOC 2, and CMMC, ensuring precise records for auditing.
• Analyze onboarding success through training structures, surveys, and performance data, delivering actionable insights.
• Partner with IT, Operations, Product, Sales, and leadership teams to organize onboarding and learning activities.
• Administer the Learning Management System by assigning trainings, tracking completion, and supporting compliance adherence.
• Create HR reports and dashboards utilizing employee and training data to guide decision-making processes.
• Assist with HR operational tasks, particularly during busy periods, including recruitment, benefits management, and employee communications.
• Maintain confidentiality of employee data in line with legal and company policies.

Requirements

• At least three years of experience in Learning & Development, Training, HR, or Talent Development roles.
• Proven skills in delivering virtual instructor-led training and designing engaging content using Microsoft Teams, LMS, and Microsoft Office.
• Strong analytical capabilities with experience generating reports, dashboards, and evaluating training impact.
• Familiarity with HR operations, onboarding, compliance training, HRIS systems, and confidentiality protocols; experience with ADP Workforce Now is advantageous.
• Excellent organizational skills with the capacity to manage multiple priorities and collaborate cross-functionally.

Compensation

The anticipated starting annual salary is between $80,000 and $90,000, distributed semi-monthly. Actual remuneration is subject to experience and other considerations.

Benefits and Perks

• Four weeks of paid time off accrued annually
• Seven paid national holidays
• Medical, dental, and vision insurance plans
• Company-paid life insurance and short-term/long-term disability coverage
• Optional benefits including critical illness, accident, legal protection, and identity theft safeguards
• Discretionary annual 401(k) company matching
• Employee referral bonus program
• Employee Assistance Program
• Access to a broad range of online learning and employee engagement tools
• Eligibility for further technical and leadership training

Equal Opportunity

The employer is committed to equal employment opportunities, embracing diversity and fostering an inclusive workplace. All qualified candidates will be considered regardless of race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.