Service Technician

About the Role

Sandvik is an international engineering group focused on advanced products and services for mining and construction. Founded in 1862, the company now operates in around 160 countries and employs about 40,000 people. This permanent position is based in Portlaoise, County Laois, where you will support the upkeep, repair, and performance improvement of Sandvik underground and surface mining equipment used across Ireland.

The role suits a technician who enjoys hands-on problem solving, works well with others, and takes pride in delivering safe, high-quality service in a busy environment. You will work with the local service team and customers to reduce equipment downtime and keep machinery operating efficiently.

Main Responsibilities

• Carry out servicing, maintenance, and repair work on equipment.
• Prepare the right tools and parts needed for each job in line with work procedures.
• Handle commissioning activities, including pre-delivery checks and hot commissioning at customer sites.
• Use root cause analysis to diagnose and resolve common issues as first-line support.
• Identify machine components, understand how they work, and complete repairs in a cost-effective and preventive way.
• Recommend improvements to customer equipment or processes where relevant to the sales area.
• Apply technical knowledge to solve standard customer problems.
• Work across hydraulics, mechanics, electrics, automation, pneumatics, and materials interactions.
• Prepare maintenance and repair reports for internal teams and external stakeholders, including documentation needed for invoicing approval.
• Gather technical feedback from the sales area and enter it into the database when required.
• Allocate tasks to junior colleagues and support them in completing their work.
• Coach customer technicians on basic servicing and maintenance practices.
• Make sure all routine work is completed safely and in accordance with the provided tools and procedures.
• Take on additional tasks as assigned by management.

Experience and Professional Profile

You should be a motivated and well-organised technician with strong communication, teamwork, and people skills. A proactive, positive attitude is important, along with the ability to work in a multicultural environment and manage tasks with a focus on improving operations and business practices. A full clean driving licence is required because some travel may be needed. Training will be provided.

Required Knowledge and Skills

• At least 3 to 5 years of practical experience working with heavy construction or agricultural equipment such as excavators, loaders, telehandlers, and similar machines.
• Strong hands-on experience with hydraulic maintenance and fault diagnosis, including pumps, valves, cylinders, and hoses.
• Good understanding of electrical systems such as wiring, sensors, control units, and CAN bus diagnostics.
• Ability to use diagnostic tools and software to identify and fix faults efficiently.
• Familiarity with preventive maintenance planning and service records.
• Ability to interpret technical manuals, schematics, and engineering drawings.
• Strong troubleshooting skills and a proactive approach to solving problems.

Benefits

• 22 days of annual leave.
• 4 company days.
• Defined contribution pension plan.
• VHI health insurance.
• Life and disability insurance.
• Health and wellbeing support, including gym membership, wellbeing seminars, bike-to-work scheme, and similar initiatives.

Additional Information

Location: Portlaoise, County Laois, Ireland.

Reporting to: Service Operations Manager, UK & Ireland.

Application deadline: 17 July 2026.

Work eligibility: Applicants must be eligible to work in the EU or hold a valid EU work permit.

Recruitment note: The employer has already selected the advertising channels and campaigns for this role and does not wish to be contacted by marketing or recruitment agencies about additional channels or campaigns.

Culture and Values

Sandvik places strong emphasis on sustainability, responsible business practices, safety, ethical conduct, and respect for communities and the environment. The company values inclusion, fairness, trust, and collaboration, and promotes a work culture where employees can grow, learn, and contribute within a diverse and supportive environment.

About Sandvik Mining and Rock Solutions

Sandvik Mining and Rock Solutions is part of the Sandvik Group and provides equipment, tools, service, and technical solutions for mining and construction applications such as rock drilling, rock cutting, loading and hauling, tunnelling, and quarrying. The business had sales of about 41 billion SEK in 2021 and employed around 15,500 people in continuing operations.