Senior Receptionist

Role overview

Dalata Hotel Group is looking for a Senior Receptionist to join its hotel team in Corrandulla, County Galway. This role sits within a hospitality setting where creating a welcoming experience for guests and supporting smooth front office operations are central to the job.

The company places strong emphasis on staff development, with access to Dalata Academy learning programmes, courses, tools, and guidance from senior colleagues. It also promotes internal progression, offering room for career growth within the organisation.

What the role involves

• Give every guest a sincere, friendly, and professional welcome from arrival through to the end of their stay.
• Support progress against mystery audit results, guest feedback measures, quality checks, and hotel standards.
• Help manage front office activities in an efficient and effective manner.
• Work with the management team to maintain positive team morale.

What you need

• Previous experience of around 6 to 12 months in a similar position.
• Strong organisational ability, including confidence in coordinating and assigning tasks to others.
• A naturally warm, approachable, and courteous manner with both guests and colleagues.
• Ability to take initiative independently and also collaborate effectively as part of a team.

Benefits

• Complimentary meals while on duty.
• 50% discount on food and beverage across all properties.
• Employee room rate of €60/£60 for all Dalata-owned hotels.
• 30% discount for friends and family rates.
• Additional annual leave accrual of one extra day per year worked, up to a maximum of 5 extra days.
• Employee Assistance Programme.
• Cycle to Work Scheme and Transport Schemes.
• Access to pension arrangements, with local pension details available from HR.
• Career development support through Dalata Academy.
• Staff appreciation activities, team-building events, and regular charity initiatives.

About the company

Dalata Hotel Group describes itself as a hospitality business focused on delivering a caring guest experience across its hotels. The group continues to expand across Ireland, the UK, Germany, the Netherlands, and selected European cities, with further growth plans in place.

Employee development is a major priority, and the company offers a range of internal learning and progression programmes designed to help people move forward in their careers.

Equal opportunity and accommodations

Dalata Hotel Group Plc states that it is an inclusive employer and welcomes applications from people of all backgrounds and abilities. If you need adjustments during the application process, you can contact the company’s accommodations team for support.