Security Manager

Role Overview

Rosewood Red Sea is dedicated to fostering a secure and welcoming environment for both guests and staff, aligned with our hallmark philosophy of Relationship Hospitality and A Sense of Place. The Security Manager oversees all facets of security operations at the resort, including life safety, risk management, and emergency readiness. This position plays a crucial role in safeguarding guests, employees, contractors, visitors, company properties, and the brand reputation by ensuring proactive security measures, adherence to Saudi regulations, and implementation of Rosewood standards.

Key Responsibilities

• Direct daily security operations throughout the resort.
• Create and enforce security policies, procedures, and standardized protocols.
• Guarantee continuous 24/7 security coverage in all resort areas.
• Supervise external security vendors to ensure compliance with contracts and high service quality.
• Conduct systematic patrols and evaluations of all guest, staff, back-of-house, and perimeter zones.
• Manage access control, visitor documentation, and key handling processes.
• Ensure CCTV and monitoring systems are operational and effective.
• Maintain and update a thorough Risk Register for the resort.
• Perform frequent operational and security risk assessments for all departments.
• Identify security gaps and establish action plans to address them.
• Carry out regular safety inspections in guest and employee areas.
• Ensure adherence to Rosewood Hotels' protocols, Red Sea Global mandates, and relevant Saudi regulations.
• Oversee workplace safety and suggest ongoing enhancements.
• Assist departments with risk assessment and operational safety reviews.
• Develop and sustain Emergency Response Plans and procedures.
• Head the Emergency Response Team (ERT) and coordinate emergency readiness activities.
• Organize fire drills, evacuation protocols, and crisis simulations.
• Maintain and verify functionality and compliance of all emergency equipment.
• Engage in crisis management and business continuity planning.
• Assume Incident Commander responsibilities during emergencies as necessary.
• Ensure full compliance with Fire and Life Safety regulations.
• Coordinate inspections and upkeep of fire systems including alarms, extinguishers, sprinklers, and evacuation lighting.
• Collaborate with Engineering to support life safety systems maintenance.
• Conduct routine fire risk evaluations.
• Champion a robust safety culture throughout the property.
• Lead thorough investigations of theft, accidents, misconduct, property damage, security breaches, and guest incidents.
• Compile detailed incident reports with findings and recommended actions.
• Manage evidence preservation and uphold confidentiality.
• Coordinate with government agencies as needed.
• Analyze incident patterns and enforce preventive measures.
• Stay compliant with Saudi legal and Civil Defence regulations.
• Maintain all necessary security licenses, permits, certifications, and documentation.
• Prepare reports and audit files for both internal and external review.

Qualifications and Requirements

• Bachelor’s degree in Security Management, Criminal Justice, Risk Management, Occupational Health & Safety, Hospitality Management, or a related field.
• 7 to 10 years of progressively responsible experience in security leadership.
• A minimum of 3 years serving as a Security Manager in a luxury hotel, resort, or mixed-use development environment.
• Experience in pre-opening operations is highly advantageous.