Remote Medical Scheduler

About CareStream Advisory Group and RadNet

CareStream Advisory Group is dedicated to connecting healthcare professionals with fulfilling roles aligned to their care philosophy. Unlike staffing agencies, we collaborate directly with healthcare employers to validate and identify positions. RadNet Radiology is currently offering Remote Medical Scheduler positions as part of their team.

Role Overview and Responsibilities

The Remote Medical Scheduler will be responsible for managing patient interactions related to appointment scheduling for important imaging services. This key role involves handling scheduling, rescheduling, and appointment management duties while providing courteous and professional support within RadNet's network of imaging centers.

Key Responsibilities

• Manage and coordinate patient appointments efficiently including scheduling and rescheduling.
• Deliver excellent customer service and maintain a professional demeanor during patient communications.
• Support patient care workflows across multiple imaging facilities.

Employment Details and Location Requirements

This role requires training attendance onsite at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie, FL 34952. Candidates must reside within 50 miles of this office to accommodate initial in-person training and onsite work as needed. The position offers a hybrid work environment with opportunities to perform duties remotely after training.

Compensation and Benefits

• The position pays $16 per hour with the potential to earn additional monthly incentives or bonuses.
• Comprehensive benefits including medical, dental, vision coverage, Health Savings Account (HSA), and a 401(k) retirement plan with company match provided.
• Eligible employees and their immediate family members receive free imaging services.
• The role is based in-office with the scope for career advancement in a supportive, stable environment.

Candidate Profile and Requirements

• Demonstrated strong customer service abilities including effective communication and phone skills.
• Proficiency in basic computer operations and accurate data entry.
• A customer-focused attitude with meticulous attention to detail.
• Experience in call centers or healthcare settings is advantageous but not mandatory.
• Flexibility to attend onsite training and to work onsite when required, alongside remote work capabilities.

Additional Information

This position provides an excellent opportunity for individuals seeking to enter or transition within the healthcare industry. RadNet values employee development and fosters career growth, inviting candidates eager to grow within their team.