People Operations Specialist

About The Role

This position is responsible for overseeing daily functions related to people operations, ensuring smooth execution of HR procedures, system management, and managing the full employee lifecycle. Positioned at the crossroads of HR and technology, the specialist will optimize internal systems to efficiently support a distributed and growing workforce.

Key duties include managing essential HR workflows, ensuring compliance during onboarding, and maintaining the integrity of employee records. This role supports both international and domestic teams and ensures adherence to all regulatory requirements across operational regions.

Key Responsibilities

• Administer and enhance HRIS systems (such as Workday or Rippling) to maintain flawless data accuracy and streamline employee information management.
• Lead comprehensive onboarding and offboarding processes by collaborating with IT, security teams, and department leads to facilitate smooth transitions.
• Manage employee benefits programs, acting as the main contact for open enrollment, leave of absence management, and coordinating carrier billing reconciliation.
• Oversee compliance with multi-state and international HR regulations, updating company policies, employee handbooks, and necessary labor law postings accordingly.
• Produce monthly and quarterly people analytics reports analyzing key metrics including turnover rates, workforce growth, and onboarding feedback to aid leadership decisions.
• Work closely with external payroll vendors and internal finance departments to guarantee punctual and accurate processing of semi-monthly payroll.

Qualifications and Skills

• 3 to 6 years of experience in people operations or HR, preferably in a fast-paced tech or startup setting.
• Proven practical experience with contemporary HRIS, payroll, and Applicant Tracking Systems such as Rippling, Workday, Greenhouse, or Hibob.
• In-depth understanding of US employment legislation at the federal, state, and local levels including ERISA, COBRA, and FMLA compliance.
• Demonstrated professionalism in handling sensitive and confidential employee information securely.
• Strong project management and communication capabilities with a history of independently driving process enhancements.
• Desirable credentials include SHRM-CP or PHR certification and experience in international employment management or employer of record services such as Deel or Remote.