Partner Onboarding & Sales Specialist

About Cowork Booker

Cowork Booker is an online platform dedicated to searching and booking coworking spaces, conference rooms, serviced offices, hotels with conference facilities, and other flexible work environments. The company is developing a Singapore-wide marketplace focused on the flex office and business meeting space market. Their mission is to simplify the booking process from searching for a location, checking availability, to booking and online payment.

Role Overview

We are looking for an individual at the start of their career path, ideally with some initial experience in sales, marketing, or customer service, to contribute to expanding Cowork Booker's partner network throughout Singapore. This position combines B2B sales, partner management, registration support, and quality control of listings.

Key Responsibilities

• Identify coworking spaces, serviced offices, conference rooms, hotels with meeting facilities, and other flexible workspaces across Singapore.
• Communicate with property owners and managers via phone, email, and LinkedIn.
• Explain benefits of joining Cowork Booker.
• Encourage partners to register on the platform free of charge.
• Assist partners in creating accounts and adding their properties.
• Oversee completeness and quality of property profiles.
• Review photographs, descriptions, locations, amenities, pricing, and booking policies.
• Recommend improvements to enhance the offers’ appeal.
• Ensure clarity and professionalism of listings to end users.
• Help partners craft better property and space descriptions.
• Collect data on available space types such as desks, rooms, offices, training/conference/event rooms.
• Maintain records of contacts, communication status, and onboarding quality.
• Provide feedback to the Cowork Booker team.

Quality Assurance Focus

• Ensure photos are high quality, clear, current, and depict real spaces including desks, meeting rooms, entrances, common areas, kitchen, reception, lobby, and premises surroundings.
• Verify that descriptions are specific, engaging, understandable, addressing target audience, atmosphere, included services, and access information.
• Check pricing, space types, availability, opening hours, and booking terms are correctly submitted.
• Confirm amenities like Wi-Fi, coffee, monitors, parking, phone booths, air conditioning, after-hours access, reception services, meeting organization, catering, and conference equipment are indicated.
• Ensure offers inspire trust and professionalism so clients can make decisions without further contact.
• Validate that the listing is configured to accept real bookings.

Candidate Profile

• Possesses initial experience in sales, marketing, client service, or project work.
• Communicates clearly and professionally with business clients.
• Comfortable initiating telephone conversations.
• Writes clear and concrete messages.
• Has keen attention to detail.
• Able to assess whether photos and descriptions meet professional standards.
• Suggests corrections politely and collaboratively.
• Is organized and able to see tasks through to completion.

Preferred Qualifications

• Prior experience in B2B sales, customer service, marketing, or partner relations.
• Familiarity with marketplaces, hospitality, tourism, real estate, or coworking sectors.
• Knowledge of LinkedIn as a business contact tool.
• Basic skill in evaluating photos and marketing content.
• Proficiency in Google Sheets or Excel.
• Interest in startups and new technologies.

What We Offer

• Opportunity to participate in a real business project at an early development stage.
• Remote work from anywhere in Singapore.
• Flexible working hours.
• Influence on partner network growth.
• Experience in B2B sales and partner management.
• Exposure to onboarding processes for a marketplace platform.
• Work on quality control of offers, including descriptions and photography.
• Understanding how supply-oriented booking platforms operate.
• References upon project completion.
• Potential to continue collaboration based on performance.

Compensation

The payment model is commission-based and linked to income generated through the partner properties you acquire. Commissions are shared as follows:

• 30% of Cowork Booker's commission during the first year.
• 15% during the second year.
• 5% during the third year.

This means you continue to earn commission for bookings from your sourced partners even after active collaboration ends.

Additional Information

• Operating territory: Entire Singapore.
• Work arrangement: Fully remote.
• Compensation: Commission-based.
• Start date: Immediate availability preferred.