Organization Development & Workforce Planning Section Head

About the Role

The Organization Development & Workforce Planning Section Head role involves overseeing the organization’s development and workforce planning activities. The position focuses on crafting and implementing organizational design, workforce strategies, and development frameworks that align with long-term business goals and boost organizational efficiency.

Core Responsibilities

• Developing and executing the Organizational Development (OD) strategy and operational plans aligned with the organization's strategic objectives and priorities.
• Leading OD projects and ensuring timely execution that meets pre-defined performance indicators.
• Engaging closely with various departments to identify and address organizational development requirements.
• Designing and deploying OD policies, procedures, tools, and processes.
• Leading strategic workforce planning efforts by analyzing multiple data sources to ensure future workforce capabilities meet business needs.
• Collaborating with multiple business units to verify data accuracy and reliability for workforce projections.
• Advising on and shaping the organizational operating model and structure, ensuring alignment with mandates, strategies, and operational effectiveness.
• Managing people within the section by setting objectives, evaluating performance, and motivating staff to maximize output.
• Driving talent development initiatives in collaboration with technical experts to meet business demands.
• Fostering a culture driven by organizational values and ethics within the team.
• Proposing and managing the section's budget while monitoring financial performance against approved plans.
• Ensuring functional policies, processes, and controls are implemented effectively to meet legislative and quality standards.
• Updating policies as needed to maintain the section’s efficiency and effectiveness.
• Identifying and leading continuous improvement initiatives focused on sustainability, productivity, and cost reduction.

Communication & Stakeholder Engagement

• Working internally with various DCT sectors and departments.
• Collaborating externally with consultancy firms and the Department of Government Excellence (DGE).

Qualifications & Experience

• Bachelor’s degree required in Human Resources Management, Organizational Psychology, Business Administration, or a related field; a Master’s degree is preferred.
• Professional certifications such as AIHR, SHRM, or STA in human resources are advantageous.
• Between 8 to 10 years of experience in Organizational Development, including at least 3 years in a managerial role, with consultancy experience preferred.

Skills

• Strategic thinking capabilities.
• Knowledge of Organizational Development systems.
• Experience developing policies and procedures.
• Strong research, analytical, and presentation abilities.
• Proficiency with data analysis and simulation tools.
• Excellent communication, negotiation, and stakeholder management skills.
• Capacity to lead cross-functional teams and achieve consensus.