- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- há 3 horas
- Work mode
- In office
- Education
- Commercial apprenticeship preferred
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
As an Operations Support Agent at FedEx in Alzenau, Bavaria, you will play a key role in managing daily production data, handling shipment tracking and customer service issues, and contributing to the smooth operation of logistics processes.
Key Responsibilities
- Record daily production metrics accurately and timely.
- Prepare comprehensive daily production reports.
- Manage shipment tracking and assign statuses effectively.
- Address and resolve shipment problems and internal customer inquiries.
Candidate Profile
- Completion of commercial or business-related apprenticeship preferred or desirable.
- Strong analytical skills essential for data handling and reporting tasks.
- Proficient in information technology and computer systems.
- Good command of English, both spoken and written.
- Willingness to work in shifts including nights, weekends, and public holidays.
- Resilient, adaptable, and capable of working well in a team environment.
Company Background
FedEx is a world-leading express transportation company recognized by Fortune as one of the top 10 most admired companies globally. Operating in over 220 countries and territories, FedEx delivers innovative transportation and business solutions driven by dedicated team members focused on exceptional customer experiences.
Company Philosophy
Guided by the People-Service-Profit (P-S-P) philosophy, FedEx prioritizes taking care of its employees, who in turn deliver excellent service to customers, generating profits that fuel future investment in people and business growth.
Cultural Values
FedEx fosters a unique corporate culture built on behaviors and values that have supported its success since the 1970s. This culture differentiates FedEx within the global marketplace, encouraging teamwork, innovation, and quality service.
Diversity and Inclusion Commitment
FedEx is firmly committed to diversity, equity, and inclusion. It offers equal opportunities and a respectful workplace for everyone, regardless of background or identity. The company welcomes applicants even if all qualification criteria are not fully met, recognizing the value of diverse experiences. Any form of discrimination or harassment is not tolerated, and accommodations are made to ensure fairness and accessibility for all team members.