Operations Associate - Yorkdale

About the Role

CELINE, an emblem of sophistication and genuine luxury, is a French leather-goods and couture house renowned for its timeless collections and artistic vision. The brand strives to become a leading icon in the luxury industry globally. We seek dynamic, genuine, and passionate individuals to thrive in our creative and challenging work environment.

Key Responsibilities

• Manage the flow of all pre-sale merchandise entering and leaving the store adhering strictly to shipping and receiving policies.
• Keep inventory organized, clean, secure, and efficiently maintained.
• Assist sales staff in obtaining merchandise from inventory that is not displayed on the sales floor.
• Proactively address merchandise maintenance, space, and storage challenges.
• Ensure all merchandise is properly ticketed.
• Support visual merchandising and store operations by handling movement and storage of fixtures, furniture, props, and merchandise.
• Maintain the store facilities and fixtures, coordinating cleaning and repairs as required.
• Participate actively in inventory preparation, cycle counts, and reconciliation processes.
• Handle inter-store transfers, stock rotations, and shipments following prescribed policies.
• Accurately process all inventory-related documentation like damages and returns to vendor.
• Maintain high standards in packaging client merchandise and managing the client delivery process including follow-up on missing items.
• Document deliveries and track merchandise when necessary.
• Support other departments and sales floor operations as needed upon management instructions.

Candidate Profile

• Minimum three years of experience in retail with a focus on stock or inventory management, preferably within a luxury retail setting.
• Comfortable with computers and able to learn various software systems.
• Goal-oriented with a strong customer service focus and excellent problem-solving capabilities.
• Good interpersonal and communication skills, both verbal and written.
• Knowledge of foreign languages is an advantage.

Work Environment & Location

Work will be conducted onsite at 3401 Dufferin St Ste 312, North York, ON M6A 2T9, Canada.

Additional Information

The anticipated start date is as soon as possible. CELINE values diversity and inclusion and is committed to equal employment opportunities without discrimination on any legally protected basis. All applicants and employees are treated with respect and dignity, fostering an environment of mutual respect and inclusivity.