Office & HR Administrator

Position Overview

MBCC Foods Ireland Ltd, the franchise operator of Costa Coffee across Ireland and Northern Ireland along with 11 KFC outlets, invites applications for a full-time, permanent Office & HR Administrator role based at Eastgate Retail Park, Little Island, Cork. This position reports directly to the HR Co-Ordinator and Head of HR and is designed for administrative professionals or recent HR graduates seeking comprehensive experience in HR within a dynamic environment. The role requires on-site presence five days a week.

Working Hours & Benefits

The standard working hours are Monday to Friday, 9 AM to 5 PM. Employees will enjoy a 50% discount on Costa Coffee products plus complimentary staff beverages. The contract offered is permanent, with immediate availability preferred.

Role Purpose

The primary aim of the Office & HR Administrator is to deliver administrative assistance across both the business and HR operations, ensuring smooth execution of various administrative functions linked to the team and company activities.

Key Responsibilities

• Support the HR department in administrative tasks across all functional areas.
• Monitor and track sick certificates for employees on both short-term and long-term leave.
• Manage maternity leave requests processing efficiently.
• Prepare and disseminate employee letters upon request.
• Generate and provide new hire packs to incoming employees.
• Create and issue promotional contract documents as needed.
• Handle incoming telephone enquiries, directing calls to appropriate departments.
• Coordinate and communicate with various service providers.
• Organize and distribute company gift cards as requested.
• Complete required social welfare documentation.
• Manage equipment issuance requests to retail stores.
• Assist HR with miscellaneous queries and ad hoc requests.
• Attend meetings, accurately recording minutes and drafting formal communications.

Person Specification

• Demonstrated prior experience in office administration, preferably in a professional service setting.
• Exceptional attention to detail with a meticulous approach to work.
• A proactive and self-starting attitude with a strong willingness to contribute.
• Proficient in IT, including Microsoft Office suite and database management.
• Exhibit effective problem-solving skills suitable for a fast-moving environment.
• Confident, well-organized, with an ability to make swift decisions when required.

Additional Information

This job description encompasses the main duties but is not an exhaustive list; other reasonable tasks may be assigned by the line manager.