Office Administrator

About the Company

BDO is an international professional services network operating in over 166 countries with revenues exceeding USD 14 billion and more than 60 years of experience. It primarily serves mid-market clients with a strong client-centric approach. BDO India Services Private Limited represents BDO International in India, providing strategic, operational, tax, accounting, and regulatory advisory services to domestic and global firms across various sectors. Led by over 300 Partners & Directors and supported by a workforce exceeding 10,000 professionals across 14 cities and 20 offices, BDO India is positioned for substantial growth over the next 3 to 5 years, targeting significant expansions in team size and business dimensions.

Role Overview

The Manager – Administration is charged with overseeing the daily operations of the workplace and facilities to provide a secure, efficient, compliant, and employee-oriented office environment. Responsibilities span office administration, facilities oversight, vendor coordination, workplace services, security, maintenance, compliance adherence, and supporting employee needs.

Key Responsibilities

• Manage daily office facilities including desks, cabins, meeting rooms, and shared spaces, ensuring efficient use of space and readiness.
• Facilitate onboarding and exit processes with workspace arrangement and clearance activities.
• Collaborate with HR to improve employee workplace experience and engagement programs.
• Organize events such as townhalls, leadership meetings, engagement initiatives, and corporate functions.
• Supervise outsourced staff and vendors, ensuring service quality, productivity, and adherence to service level agreements.
• Manage housekeeping, pantry services, security, pest control, and other support services.
• Oversee cafeteria operations focusing on hygiene, vendor performance, and gathering employee feedback.
• Ensure compliance with statutory, administrative, and company regulatory requirements, coordinating with authorities and regulatory bodies for approvals, inspections, and audits.
• Handle budgeting by overseeing vendor invoicing, expense tracking, cost control, and preparation of MIS reports and dashboards for management review.
• Oversee safety protocols including fire safety systems, emergency readiness, mock drills, and overall regulatory compliance.
• Manage physical security controls such as access management, CCTV monitoring, and visitor access.
• Coordinate preventive maintenance activities and ensure timely resolution of facility issues.
• Maintain asset and inventory stocks through regular audits and ensure availability of consumables.

Qualifications & Experience

• Graduate or postgraduate qualification in Administration, Facilities Management, Hospitality, Operations, Business Administration, or related disciplines.
• Professional experience ranging from 2 to 4 years in domains such as Administration, Facilities Management, Workplace Operations, Corporate Services, or Office Management.
• Demonstrated proficiency in facility operations, vendor oversight, office administration, and employee support services.
• Familiarity with security, maintenance, regulatory compliance, and managing contract staff is preferred.
• Experience handling corporate office environments with multiple vendor relationships is an advantage.