Manager, Professional Education and Accredited Programs

Position Overview

Reporting directly to the Director of Medical Affairs, the Manager of Professional Education and Accredited Programs is tasked with leading the design, management, and execution of continuing education initiatives. The role encompasses overseeing NPF educational activities, partnership collaborations, and accredited medical education events including live, virtual, and enduring formats. A critical responsibility is ensuring all programs comply with accreditation and regulatory standards while aligning with organizational objectives through sound business practices encompassing planning, budgeting, evaluation, and stakeholder coordination.

Key Responsibilities

• Supervise development and delivery of diverse educational platforms such as symposia, conferences, virtual and enduring activities.
• Lead initial and ongoing collaboration meetings with internal and external teams; prepare agendas and monitor project progress.
• Ensure timely achievement of milestones by engaging all project contributors effectively.
• Work cross-functionally to align program outcomes with strategic goals.
• Guarantee that all programs meet accreditation criteria and regulatory mandates; communicate standards consistently to faculty and stakeholders.
• Perform compliance audits for accurate and complete documentation management.
• Partner with Educational Grants and Partnerships management to fulfill reporting and partnership requirements.
• Support reaccreditation processes and compliance with continuing education integrity standards annually.
• Manage project timelines, budgets, and team coordination to adhere to grant and organizational guidelines, including financial tracking and reconciliation.
• Handle event-related communications with participants regarding policies, attendance, data collection, and follow-up actions.
• Implement outcomes measurement strategies and analyze participation and evaluation data to ensure program effectiveness.
• Engage in stakeholder relations at conferences and educational events to promote programs and align initiatives with organizational aims.
• Collaborate with marketing and development units to promote educational offerings and facilitate outreach.
• Maintain internal communication channels among teams, faculty, and external partners.
• Oversee administrative aspects including tracking systems, learning management platforms, registration, and evaluation metrics to support continuous quality improvements.
• Provide departmental assistance and support for joint sponsorship arrangements.

Qualifications and Experience

• Minimum of a Bachelor's degree is required.
• Proven experience in professional education, healthcare program management, or event planning is essential.
• Familiarity with accreditation standards such as ACCME and ANCC, and continuing education regulations is necessary.
• Possession of Certified Healthcare CPD Professional (CHCP) credential is preferred.
• Demonstrated ability to manage budgets, timelines, and complex projects effectively.
• Exceptional accuracy and attention to detail for documentation and reporting.
• Strong organizational, time management, and problem-solving abilities.
• Capacity to multitask and meet deadlines under fast-paced conditions.
• Effective written and verbal communication skills.
• Ability to work independently and as part of cross-functional teams.

Core Competencies

• Accountability and ownership of responsibilities with dedication to success.
• Precision and thoroughness in all tasks performed.
• Collaborative approach working well with internal teams and external partners.
• Proactive problem-solving and program/process improvements.
• Customer-centric mindset focusing on stakeholder needs.
• Innovative and creative solutions to enhance educational offerings.
• Efficient management and prioritization of multiple projects simultaneously.

Additional Details

• No supervisory duties associated with this role.
• Travel commitment up to 10% to support program implementation and stakeholder engagement.

Core Values

• Upholds professionalism, integrity, and respect in all activities.
• Complies fully with organizational policies and regulatory standards.
• Promotes a culture of inclusiveness, collaboration, and mutual respect in the workplace.