Line Manager - Ennis

About the Role

Tesco Ireland is seeking a dedicated Line Manager for its Ennis store to lead and support a department and team, ensuring an exceptional shopping experience for customers. As a values-driven business, Tesco aims to build strong emotional connections with customers and colleagues, fostering talent and leadership within a dynamic environment.

Key Responsibilities

• Lead, coach, and manage your team to provide excellent customer service, maintain standards, and ensure product availability.
• Achieve all departmental key performance indicators and oversee daily decision-making that supports team effectiveness.
• Implement and monitor training plans, ensuring all team members are properly trained and validated to perform their roles.
• Accurately complete department routines, systems, and processes in a timely manner.
• Plan and execute seasonal, trade-driving, and promotional activities to maximize sales and presentation impact.
• Maintain safe and legal operations within your departments, developing action plans for any issues identified.
• Engage colleagues with clear objectives, regular performance reviews, career discussions, and maintain up-to-date personal development plans.
• Provide ongoing coaching and feedback to enhance team skills and encourage proactive behavior in improving customer experience.
• Create a workplace culture that fosters innovation, personal growth, and a positive environment where both customers and colleagues feel valued.

Additional Responsibilities

• Place the customer at the forefront of all activities.
• Build customer relationships through attentive, prideful service.
• Ensure continuous availability and quality of products and services.
• Handle products carefully to maintain quality up to the point of sale.
• Maintain cleanliness and organization of sales floor and back areas.
• Adhere to company policies and health and safety standards.
• Provide support across other departments as needed.

Candidate Requirements

• Previous management experience is essential.
• Demonstrated passion for delivering exceptional customer and colleague experiences.
• Adaptability and agility in fast-paced environments.
• Proven ability to meet key objectives and solve queries within your department.
• Experience influencing senior-level stakeholders.
• Retail experience is advantageous.

Leadership Style

• Build strong relationships within and beyond the store through collaborative teamwork.
• Exhibit warmth and approachability, putting people first.
• Maintain resilience and energy during challenging situations, making tough decisions with integrity.
• Lead by example in both good and difficult times, inspiring confidence.
• Encourage innovation and welcome new ideas to enhance store initiatives.
• Demonstrate humility while embodying Tesco’s core values.

Benefits and Compensation

• Competitive starting salary from €37500 per annum.
• Participation in a bonus scheme.
• Access to a Virtual GP service including video consultations and online prescriptions, extendable to family members sharing the same address at reduced cost.
• 24/7 Employee Assistance Programme offering emotional support and wellbeing services for employees and their families.
• Colleague Clubcard with discounts: 10% all-year, 15% discount weekends monthly, 20% twice yearly, and 20% off F&F clothing year-round; family members may also access discounts via a second Clubcard.
• Life Assurance coverage.
• Pension Plan and Save As You Earn Scheme (eligibility rules apply).
• Paid Family Leave, Bike to Work Scheme, Long Service Awards, and Commuter Scheme.

About Tesco Ireland

Operating since 1997 with over 190 stores nationwide and employing more than 13,000 people, Tesco Ireland supports significant employment in local communities through partnerships with over 500 Irish suppliers, chiefly small and medium enterprises, benefiting approximately 13,000 farming families. Tesco is the largest buyer of Irish food and drink globally, purchasing €1.6 billion annually. The company is committed to sustainability, community engagement, and fostering an inclusive culture where employees can be their authentic selves. Tesco values diversity and offers flexible working conversations to accommodate varying employee life stages.

Additional Information

Applicants will be required to provide their bank details before starting employment. Tesco is dedicated to accessibility and inclusivity in its hiring process and encourages candidates to notify the company of any support needs during recruitment.