UM
IT Support and Security Specialist
Adept Consulting Services, Inc.
Harrisburg, Panama · Tempo total
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- Experiência
- Mais de 2 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 5 horas
- Modo de trabalho
- No escritório
- Educação
- Associate's degree or IT certifications
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
Overview
Adept Consulting Services is looking for a skilled IT Contractor with at least two years of experience in IT security and technical support roles. This role bridges responsibilities across security and help desk teams.
Key Responsibilities
- Deliver general IT support across technology platforms.
- Respond promptly to support tickets and execute their resolution.
- Document and manage incidents as well as security vulnerabilities effectively.
- Monitor network status and generate pertinent reports.
- Ensure compliance with regulatory frameworks and internal policies.
- Collaborate seamlessly between teams while maintaining strong independent work capabilities.
Required Qualifications
- Minimum of 2 years experience in information security support functions.
- At least 2 years experience in helpdesk technical support.
- Proficient with Microsoft server and workstation operating systems.
- Experienced in Microsoft Office 365 product suite.
- Familiar with incident reporting procedures and support ticket management systems.
- Skilled in utilizing network and computer security testing utilities.
- Adept at reading and interpreting security logs and analytical reports.
- Hands-on experience with Tenable and Splunk tools.
- Possession of an Associate's degree or equivalent IT certifications.
Benefits
- Comprehensive healthcare coverage including medical, dental, and vision plans.
- Retirement savings plan through 401(k).
- Paid time off (PTO) entitlement.