Insomnia Supervisor
Monasterevin, County Kildare, Ireland · Tempo total
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- Salário
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- Vagas
- 1
- Publicado
- há 7 horas
- Modo de trabalho
- No escritório
- Elegibilidade
- Candidates with relevant supervisory experience in a customer-oriented environment can apply. Enthusiastic and outgoing applicants are preferred, and prior coffee experience is helpful but not essential.
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Role Overview
Junction 14 Mayfield is hiring a Supervisor for its busy Insomnia department in Monasterevin, County Kildare. This position is responsible for hands-on day-to-day leadership, making sure team members follow the standards needed to keep the department operating smoothly and delivering a consistently high level of quality and service.
The supervisor must know the Barista role in detail, including dress code, hygiene and HACCP requirements, customer service expectations, performance standards, health and safety practices, and roster awareness. Strong communication with colleagues, other supervisors, and managers is a key part of the job.
Key Duties
- Provide daily front-line supervision and support to the team.
- Ensure all colleagues comply with required operating and service standards.
- Maintain a strong focus on customer experience, quality, and consistency.
- Oversee cleanliness, presentation, and service standards throughout the department.
- Make sure staff are trained in product knowledge and store procedures.
- Track attendance, punctuality, productivity, and presentation on an ongoing basis.
- Work shifts during the busiest days and periods, including weekends.
- Carry out additional tasks assigned by management when required.
Requirements
- Prior supervisor experience in a customer-focused environment is needed.
- Applicants should be enthusiastic, outgoing, and confident dealing with people.
- Previous coffee experience would be beneficial, though the right attitude and alignment with the Insomnia philosophy matter most.
Employee Benefits
- 60% staff discount
- Employee rewards scheme
- Peer awards scheme
- Employee referral scheme
- Free on-site staff parking
- Good opportunities for career progression
- Bike to Work Scheme
- Premium pay for Sunday work
- Premium pay for night work
Additional Information
This role involves shift-based work across the busiest days and shifts, with weekend work included. The employer emphasizes a proactive approach, strong teamwork, and consistent delivery of high service standards.