HR Business Partner

Overview

In alignment with the goal to become Earth’s Best Employer, the global People Experience and Technology (PXT) team at Amazon fosters a culture that is safe, inclusive, and innovative. The HR Business Partner role focuses on delivering comprehensive HR generalist support for a broad workforce of hourly staff and business leaders. This role emphasizes leadership development, enhancing employee experiences, and operational excellence.

Key Responsibilities

• Collaborate with business leaders to implement HR strategies centered on talent management, employee engagement, and outstanding internal customer service.
• Utilize data analytics and HR metrics insightfully to drive impactful business results.
• Lead and oversee projects aimed at elevating the employee experience and potentially supervise junior HR staff.
• Balance strategic leadership with hands-on execution of core HR processes, guiding leaders on talent and performance management as well as cultural initiatives.
• Maintain strong presence on the work floor to capture behavioral insights and proactively address early signs of disengagement.
• Support business leaders by coaching on people management, effective feedback, team development, and complex employee relations.
• Champion equitable talent practices, ensuring selection, growth, and promotion opportunities are inclusive.
• Drive the adoption and optimization of HR technology solutions, AI tools, and self-service platforms with a focus on efficiency and high-quality service during critical moments.
• Identify root causes, strategic patterns, and develop high-judgement solutions respecting policy and compliance requirements.

A Day in the Life

Your role will be a blend of strategic planning and data-driven decision-making, focusing on organizational effectiveness and employee well-being. You will collaborate closely with leadership teams to drive workforce strategies aligned with operational goals while building strong partnerships across the organization to enhance employee engagement and retention.

Team Context

The Transportation Operations Management (TOM) team is evolving beyond traditional logistics roles to support and innovate across the growing US and Canada transportation business, focusing on associate development, engagement, and risk mitigation programs.

Qualifications

• Bachelor’s degree required; Master’s degree or MBA preferred.
• At least 2 years’ experience in human resources or equivalent environments (operations, retail, distribution, logistics, healthcare, hospitality, manufacturing).
• Proven ability to support employee-centric processes such as onboarding, benefits administration, investigations, training, or talent management.
• Experience in operational settings like manufacturing or distribution is favorable.
• Ability to effectively train and support the use of HR technologies and digital tools, focusing on user adoption and experience.
• Strong partnership-building skills with business leaders and expertise in managing employee relations and workplace investigations.
• Excellent coaching and influencing capabilities in guiding leaders through complex personnel challenges.
• Demonstrated success in implementing employee engagement and development programs with tangible impacts on retention and satisfaction.

Compensation and Benefits

The salary range for this position is $67,600 to $118,400 annually, with final pay based on experience, qualifications, and location. The benefits package includes comprehensive healthcare (medical, dental, vision), life insurance options, Employee Assistance Program, mental health support, flexible spending accounts, adoption and surrogacy reimbursement, 401(k) matching, paid time off, and parental leave.

Work Location and Equal Opportunity

This position requires onsite presence at an Amazon facility in Garner, NC. Amazon is an equal opportunity employer, committed to diversity and providing accommodations for disabilities throughout the hiring process.