Health Care Support Worker - Ward D3E Royal Gwent Hospital

Job Summary

We are seeking a motivated Health Care Support Worker to join the team on Ward D3E at the Royal Gwent Hospital. This role involves providing high quality, consistent, and cost-effective care to patients with acute physical and psychological needs within a specialised nursing environment. The position is based onsite in Newport, Wales.

About Aneurin Bevan University Health Board

Aneurin Bevan University Health Board (ABUHB) is an award-winning NHS organisation that serves the Gwent communities with a dedicated workforce of over 14,000 employees and volunteers. We deliver safe, compassionate, and high-standard care across hospitals, GP practices, community, and mental health services. Our approach emphasizes education, research, and continual innovation.
Aligned with the Gwent Strategy 2025–2035, we strive to foster a healthier and fairer future, focusing on prevention, narrowing health disparities, and collaboration with local authorities and community organisations. We cultivate an inclusive workplace driven by values of Kindness, Integrity, and Respect, encouraging learning, flexible working arrangements, and extensive NHS benefits.

Role Responsibilities

• Deliver person-centred health care tailored to patients experiencing physical and psychological acute conditions.
• Maintain excellent communication and interpersonal relationships with patients, carers, and multidisciplinary team members.
• Adapt effectively to the dynamic nature of healthcare settings and changing patient needs.
• Contribute to fostering a motivated and enthusiastic team focused on exceptional care delivery.
• Support the ward’s commitment to achieving clinical excellence and high care standards.

Candidate Requirements

• Essential: Strong communication skills, high motivation, teamwork aptitude, and ability to adapt to change.
• Desirable: Proficient interpersonal skills and basic IT knowledge.
• The ability to speak Welsh is advantageous but not mandatory; candidates fluent in Welsh and/or English are encouraged to apply.
• Meet all mandatory criteria set out in the detailed job description and person specification.

Additional Information and Terms

We welcome applications from individuals with protected characteristics including disabled, neurodiverse, and Armed Forces community members. Applications may be submitted in Welsh without bias.
Applicants who need reasonable adjustments or alternative document formats (e.g., braille, large print) are encouraged to contact the recruitment team.
No certificate of sponsorship is available for this role; international applicants requiring sponsorship will not be shortlisted.
This post is currently categorized Band 2 but is under review for possible upgrade to Band 3 in the future. Your supervisor will communicate any changes and training opportunities accordingly.
Smoking is prohibited across all ABUHB sites in compliance with smoke-free legislation.
The vacancy may be closed or withdrawn at any time, so early application is advised. Recruitment communication will be conducted via the applicant's provided email. Please monitor your email regularly.
Successful candidates will receive a conditional job offer and information via email following interview selection.
Flexible working arrangements are supported by the Health Board.