Head of Operations

About the Role

Join an iconic and rapidly expanding drinks brand based in London as their Head of Operations. This leadership position offers a competitive package up to GBP 100,000 and involves building a scalable operational framework to support aggressive growth. You will report directly to the executive leadership team, leading the entire operational cycle with a focus on supply chain, logistics, systems implementation, and continuous process improvements.

Key Responsibilities

• Create and implement an operational strategy aligned with business growth objectives.
• Lead and mentor Supply Chain Managers and operational staff to build a high-performing team.
• Manage full supply chain operations including procurement, production scheduling, inventory, warehousing, and logistics.
• Maintain and develop strategic partnerships with manufacturers, co-packers, third-party logistics providers, and key suppliers.
• Oversee ERP system deployment and optimization along with ongoing operational technologies.
• Drive digital transformation initiatives incorporating automation and AI to enhance operational efficiency and decision-making.
• Establish standardized, scalable processes, governance models, and best practices across operations.
• Monitor key performance indicators, budgets, and operational effectiveness; seek improvements in service, cost, and efficiency.
• Collaborate cross-functionally with Commercial, Finance, Sales, and Product teams to align operations with broader goals and new product introductions.
• Lead continuous improvement projects to boost operational performance and customer satisfaction.
• Identify operational risks and develop strong mitigation and business continuity plans.

Candidate Profile

• Extensive senior operations leadership in FMCG, preferably food or beverages sector.
• Proven track record scaling operations in a fast-growth environment.
• Experienced in managing and developing supply chain and operations teams.
• Strong expertise implementing ERP and driving digital business transformations.
• Deep understanding of complex supply chains, manufacturing relationships, and logistics management.
• Excellent commercial insight coupled with strong analytical and problem-solving capabilities.
• Proficient in leveraging data analytics, automation, and AI to elevate operational performance.
• Hands-on leadership approach with the ability to influence and drive change in a fast-paced setting.

Additional Information

• Location: London office, onsite attendance 5 days per week.
• Competitive salary package including shareholding scheme and travel allowance.
• Dynamic, collaborative and supportive company culture.
• Opportunity to lead and shape operations at a category-defining brand.