Front Desk Agent

Job Overview

The Front Desk Agent at The Portlander Inn acts as the initial point of contact for guests, playing a critical role in ensuring an exceptional hospitality experience. This position encompasses various customer service duties, reception tasks, and coordination with housekeeping, maintenance, and other hotel departments.

Work Details and Compensation

• Hourly wage ranging from 17.75 to 18.75 USD
• Work schedule: Wednesdays and Thursdays from 7:00 AM to 3:15 PM
• Part-time position located in Portland, OR
• Benefits include 401(k) plan with company matching, paid time off for vacation, sick leave and personal days, tuition reimbursement along with scholarship opportunities, retail and food discounts, and attractive cash incentive programs.

Key Responsibilities and Requirements

• Providing outstanding customer service with a commitment to high standards of hospitality
• Demonstrating excellent organizational abilities and meticulous attention to details, especially when managing multiple tasks simultaneously
• Proficiency in using computers, calculators, and telephone systems, including handling cash and processing paperwork accurately
• Ability to comprehend and follow verbal and written instructions, multitask efficiently, and communicate effectively both orally and in writing