Flight Dispatcher

Job Overview

The Flight Dispatcher position supports the Senior Flight Dispatcher in ensuring that all Maximus flights are conducted safely, efficiently, and cost-effectively in compliance with GCAA regulations and the company's policies.

Key Duties and Responsibilities

• Audit and oversee Assistant Dispatchers' activities to ensure compliance with regulatory standards and company policies.
• Perform scheduled audits—daily, weekly, monthly, quarterly, and annually—covering SOPs, standard practices, and regulatory adherence.
• Provide flight dispatch and planning services aligned with company procedures.
• Ensure all flights are dispatched in safe and efficient ways, complying with regulatory and company requirements.
• Verify adherence to Maximus aerodrome checklists, insurance, security authorizations, and fuel policies to guarantee economic and efficient flight planning.
• Monitor flight operations proactively for issues such as weather, slots, delays, NOTAMs, and MELs, coordinating with Flight Managers and departments like Maintenance, Crew Control, Ground Operations, Safety, and Security.
• Communicate with civil aviation authorities, handling agents, and fuel suppliers.
• Assist in preparing flight briefing documents under guidance of the Senior Flight Dispatcher.
• Oversee aircraft in-flight monitoring and maintain vigilance on weather, safety, and security within dispatch coverage.
• Coordinate with loading teams, crew transportation, and ramp operations to support smooth flight operations.
• Manage incoming communications to Operations Control, escalating issues as needed, and handle post-flight documentation and archiving.
• Pay special attention to Sub-Charter processes ensuring procedural compliance.
• Undertake special tasks assigned by the Operations Control Centre Manager.

Work Context and Interactions

• Based at Maximus headquarters within the Operations Control Centre.
• Plan and organize flight routes for scheduled airports, ensuring timely task completion.
• Coordinate and decide crew requirements for dispatch support including catering, transportation, and scheduling.
• Collaborate closely with other Flight Dispatchers, Senior Flight Dispatchers, Supervisor Flight Dispatchers, crew members, Flight Coordinators, ground staff, and occasionally civil aviation departments.
• Develop positive relationships with relevant contacts to facilitate permit acquisition.
• Accountable to the Senior Flight Dispatcher for contributions to flight planning.

Qualifications and Skills

• Possession of a valid Flight Dispatch license is mandatory.
• Completion of relevant aviation training courses.
• Willingness to work rotating shifts or a 24-hour shift schedule.
• Proficient computer skills, with good planning and organizational abilities.
• Strong attention to detail and ability to manage complex operational tasks.
• Competency in Arabic language is required.

Technical Expertise

• Familiarity with at least one established flight dispatch system such as SITA or JEPPESEN.
• Good understanding of JEPPESEN flight planning software and manuals.
• Knowledge regarding the performance characteristics of at least one aircraft type in the company fleet.
• Awareness of Civil Aviation publications relevant to flight operations.

Experience

• Minimum 4 years experience in ad-hoc or scheduled flight operations.
• Total 5 to 7 years in a flight dispatcher role or a closely related position.