Executive Assistant

About RH

At RH, we hold a strong belief that having the "right" people is our most valuable asset. We seek individuals full of energy who can inspire others, possess intelligence, creativity and a distinct perspective. We appreciate those who focus on finding solutions rather than obstacles, are driven, persistent, and do not accept "no" as an answer. We value teamwork and prioritize what is right over who is right.

Responsibilities

• Embody and promote our core values: People, Quality, Service, and Innovation.
• Manage complex scheduling and maintain executive calendars.
• Prepare documents, take detailed meeting notes, and develop presentations.
• Handle incoming calls and correspondence, responding independently when appropriate.
• Create and maintain spreadsheets and files.
• Compile and submit expense reports.
• Coordinate preparations and logistical details for executive meetings, including virtual meetings and product reviews.
• Organize travel arrangements and accommodations for field teams attending home office meetings.
• Review and approve expense reports submitted by field teams.
• Maintain strict confidentiality in corporate, personnel, and research matters.
• Manage external customer emails and communications as directed.
• Collaborate closely with executives and fellow Executive Assistants.
• Exhibit strong organizational skills for handling digital and physical files, products, and executive management tasks.

Requirements

• Five to ten years of experience providing executive support, preferably in the retail sector.
• Associate's degree or an equivalent qualification.
• Demonstrated organizational skills and ability to handle multiple projects simultaneously.
• Proficiency with Microsoft Office applications (PowerPoint, Excel, Word, Outlook, preferably Office 2007).
• Familiarity with Mac operating systems is advantageous.
• Demonstrated proactiveness, taking initiative without needing direction.
• Strong problem-solving skills with timely resolution while handling information confidentially.
• Excellent interpersonal skills, maintaining confidentiality and openness to new ideas.
• Ability to collaborate effectively with individuals across all organizational levels, from assistants to C-level executives.
• Strong written communication skills, including proofreading and interpreting written information.
• Effective prioritization and planning skills to manage workload efficiently.
• Detail-oriented with a commitment to quality and accuracy.
• Flexibility to adapt to work environment changes, competing demands, and unexpected events.
• Strong multi-tasking and organizational abilities with minimal supervision.
• A high sense of urgency, leadership qualities, and initiative-taking attitude.
• Discretion, diplomacy, and the highest degree of confidentiality in all tasks.
• Leadership capabilities to direct and guide others when needed, applying experience and judgment effectively.
• Able to exercise creativity and adapt working hours as necessary.
• Clear and effective communication with leadership regarding job needs.