- Experiência
- Mais de 5 anos
- Salário
- —
- Vagas
- 1
- Publicado
- há 3 horas
- Modo de trabalho
- No escritório
- Retomar
- Obrigatório candidatar-se
Onde você trabalhará
Descrição da vaga
About the Role
Insomnia Cookies aims to be the most creative indulgence brand worldwide and is expanding its community of Insomniacs. We are seeking a skilled District Manager responsible for 9-10 stores located in the Eastern Burroughs NYC market, including city and campus-adjacent locations. This leadership role focuses on boosting top-line sales, overseeing hiring and employee retention, training for customer service excellence, and strategic store planning. As a District Manager, you will lead diverse teams that are deeply familiar with their local markets, neighborhoods, and clientele.
Key Responsibilities
- Design and implement regional support strategies to reach each store's financial, operational, and customer service objectives, tailoring approaches to meet unique opportunities and challenges of individual locations.
- Offer guidance on customer service issues, staffing solutions, operational practices, and adherence to company policies and procedures.
- Collaborate with the Director of Workforce Planning, regional team, and Store Operations Managers to manage labor effectively.
Candidate Qualifications
- At least 5 years of multi-unit regional management experience within food and beverage, hospitality, retail, or restaurant sectors.
- Minimum 2 years of leadership experience specifically in customer service-oriented roles.
- Proven capability to recruit, develop, and lead a diverse hourly part-time workforce.
- Comprehensive understanding of multiple business areas including supply chain management, profit and loss analysis, customer service, compliance, and human resources.
- Excellent organizational, interpersonal, and analytical problem-solving abilities.
- Exposure to bakery operations, baking equipment, or commercial kitchen systems is advantageous.
Compensation and Benefits
- Competitive base salary with quarterly bonuses plus participation in a long-term incentive bonus plan.
- Comprehensive benefits including medical, dental, vision coverage, and pet insurance plans.
- 401(k) plan featuring employer matching contributions.
- Paid time off including three weeks vacation, sick leave, and two personal wellness days.
- Company-provided laptop and commuter reimbursement.
- Enjoy complimentary Insomnia Cookies products as an employee perk.
About Insomnia Cookies
Founded 20 years ago in a college dormitory by Seth Berkowitz, Insomnia Cookies began as an innovative bakery and delivery service. Over the years, it has grown into a widely recognized brand known for delivering warm cookies late into the night. With more than 300 stores worldwide and a flagship experiential store in Philadelphia, the company also boasts thriving nationwide shipping and gifting services. Insomnia Cookies continues to revolutionize the way cookies are enjoyed by passionately "Imagining What’s Possible."