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About Kitopi

Kitopi stands as the leading innovator and partner in delivering exceptional food experiences across the region. Founded in Dubai in January 2018, the company has rapidly expanded its footprint to over 200 locations, including the UAE, KSA, Kuwait, Bahrain, and Qatar. Backed by a $415 million Series C funding led by the Softbank Group, Kitopi has achieved Unicorn status, distinguishing itself as the fastest Unicorn in the MENA region. Equipped with a proprietary Smart Kitchen Operating System (SKOS), Kitopi utilizes advanced technology, data science, AI, and robotics to revolutionize the food industry.

Responsibilities

• Manage delivery routes and monitor the progress of field units to ensure timely dispatch of products.
• Handle the reception and dispatching of orders with efficiency and accuracy.
• Maintain high standards in quality, speed, and precision for all order fulfillments.
• Exhibit punctuality, strong attention to detail, reliability, honesty, and a willingness to continuously learn.
• Adhere strictly to food safety protocol while keeping a neat and professional appearance.
• Collaborate effectively with team members to optimize kitchen or shop readiness and operations.
• Comply with Kitopi and all associated brand standards consistently.
• Adapt and thrive in a fast-paced, high-energy work environment as part of a diverse team.

Candidate Profile

• A resilient individual who demonstrates leadership by example and excels when working under pressure.
• Committed to upholding exceptional product quality and cleanliness standards.
• A strong team player who achieves success through collaboration.
• Possesses a minimum of 3 years of experience, preferably within the QSR or retail sector.

Recruitment Process

Applicants undergo a multi-stage selection, beginning with profile review followed by an invitation to schedule a discussion with a recruiter. Shortlisted candidates may then meet hiring managers and participate in 2-3 interview rounds that could include case studies, role-playing, trials, or assessments pertinent to the role. The entire process is designed to be completed within 2-3 weeks, culminating in a formal offer.

Working at Kitopi

Kitopi fosters a workplace culture focused on empowerment, inclusivity, and diversity. The company embraces employees from over 70 nationalities, encouraging individuals of all professional levels and backgrounds to join. It enforces a strict zero-tolerance policy towards discrimination, promoting a safe and welcoming environment for all Kitopians.