Director of Operations Thomsen Foodservice

About Thomsen Foodservice and Legacy Food Group

Thomsen Foodservice operates as a division under Legacy Food Group, providing food distribution services as part of a broader regional multi-division foodservice network. This position offers the chance to contribute within a company committed to reliable service delivery and strong operational execution across its regional network.

Role Overview

The Director of Operations at Thomsen Foodservice will play a pivotal leadership role responsible for managing daily operational efficiency and maintaining high service standards trusted by customers. The position requires a proactive leader who can introduce structure, accountability, and foster continuous operational improvements within a dynamic distribution setting while collaborating with multiple operational teams.

Key Responsibilities

• Manage warehouse, transportation, and beverage systems to ensure consistent service quality.
• Lead initiatives aimed at enhancing service levels, operational efficiency, and overall performance.
• Guide and coordinate cross-functional teams in a high-paced distribution environment.
• Develop and implement strategies focused on optimizing operational efficiency and profitability.
• Mentor and lead managerial staff across warehouse, transportation, and beverage departments.
• Drive continuous improvement projects related to safety, productivity, and customer service excellence.
• Oversee all warehouse operations including inventory management, order fulfillment, and quality assurance.
• Ensure adherence to food safety standards and organizational policies.
• Monitor and analyze key performance indicators such as order accuracy, throughput rates, and labor efficiency.
• Supervise transportation operations including fleet management, route planning, and delivery scheduling to maximize operational efficiency.
• Maintain Department of Transportation compliance and oversee driver safety programs.
• Control transportation expenditures and handle vendor contract negotiations as necessary.
• Provide leadership to the beverage team and oversee beverage system operations.
• Prepare and manage operating budgets, focusing on cost control without sacrificing service quality.
• Ensure compliance with all relevant federal, state, and local regulations.
• Regularly report operational outcomes and metrics to senior leadership.

Qualifications

Required:

• Minimum of seven years’ experience leading foodservice distribution or managing multi-site operations teams.
• Proven expertise managing warehouse operations and inventory control systems.
• A strong history of advancing service levels, operational efficiency, and performance metrics.
• Experience overseeing cross-functional teams in fast-paced distribution settings.
• Practical knowledge of Warehouse Management Systems (WMS) and inventory management software.
• Legal eligibility to work in the United States.

Preferred:

• Experience supervising transportation operations and managing route delivery systems.
• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or related disciplines.

Benefits

• 401(k) plan featuring a company match.
• Comprehensive health, dental, and vision insurance coverage.
• Options for flexible spending and health savings accounts.
• Life and disability insurance benefits.
• Paid time off and paid holidays.