P
Desktop Support Technician
Pittsburgh Winsupply - Fire Sprinklers & Fabrication
Memphis Metropolitan Area · Tempo total
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Job Overview
This position is for a Desktop Support Technician on a 6-month contract basis at Pittsburgh Winsupply - Fire Sprinklers & Fabrication located in the Memphis Metropolitan Area. The role focuses on providing technical assistance and problem resolution for desktop environments within the company.
Key Responsibilities
- Installing, configuring, and troubleshooting printers to ensure seamless operation.
- Providing hardware and software support for desktop and laptop devices.
- Working with Windows operating systems and common business software applications.
- Applying basic networking knowledge including TCP/IP, DNS, DHCP, and resolving network connectivity and network printer issues.
- Supporting and diagnosing problems within Meraki network infrastructures.
- Delivering high-quality customer service and support in a dynamic, fast-paced setting.
- Maintaining accurate technical documentation, procedures, and knowledge base articles.
- Proactively identifying improvement opportunities within support processes and contributing to related infrastructure projects.
Preferred Certifications
- CompTIA A+
- CompTIA Network+
- CompTIA Security+