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Customer Support Executive (Voice & Chat)
Delhi-NCR, India · Full Time
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- Experience
- Up to 3 yrs
- Salary
- INR 17,000 – INR 20,000 / month
- Openings
- 1
- Posted
- há 1 hora
- Work mode
- In office
- Eligibility
- Candidates with prior BPO experience who are comfortable handling both voice and chat support roles.
- Resume
- Required to apply
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Job description
Job Overview
We are looking for skilled Customer Support Executives to join our team handling voice and chat support processes at our Noida office. The role involves providing timely and accurate assistance to customers through calls and chat interactions, maintaining professional communication standards, and achieving set quality and productivity goals.
Key Responsibilities
- Respond to customer inquiries via phone calls and chat platforms.
- Deliver precise and prompt solutions to customer issues.
- Maintain courteous and professional communication with all customers.
- Consistently meet established quality and efficiency targets in service delivery.
Qualifications and Skills
- At least 6 months of experience in BPO or customer support roles.
- Preferably experienced in both voice and chat support environments.
- Proficient English communication skills, both spoken and written.
- Fundamental computer literacy and proficient typing speed.
Additional Details
- Employment type: Full-time.
- Work location: Noida office.
- Experience range: 6 months to 3 years.
- Salary range: ₹17,000 to ₹20,000 per month dependent on experience.
How they work
Communication
Languages
English