T
Customer Support Agent
The Connex Group - HRConnex | EventsConnex | BizConnex |
United Arab Emirates · Tempo total
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About the Role
Located at Government Services Center in Oud Mehta, Dubai, this position seeks a motivated Tele Sales Representative to join our team. The role involves making sales calls, closing deals, and fostering strong relationships with customers.
Key Responsibilities
- Reach out to prospective customers to present products or services using prepared scripts.
- Provide clear answers to customer inquiries about products and company-related questions.
- Interact by asking targeted questions to understand customer needs and successfully close sales.
- Maintain and update customer records within the database accurately.
- Process orders carefully and efficiently.
- Exceed sales targets and support ongoing future sales opportunities.
Requirements and Skills
- Quickly grasp knowledge about products and services to effectively explain them to prospects.
- Proficient communication in English with strong interpersonal capabilities.
- Remain calm under pressure and handle rejection professionally.
- Demonstrate excellent negotiation aptitude to resolve complaints and overcome objections.
Working Details
- Working days: Monday through Saturday
- Shift timings: 9:30 AM to 6:30 PM