- Experience
- 1+ yrs
- Salary
- GBP 14 – GBP 15 / hour
- Openings
- 1
- Posted
- há 3 horas
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Customer Delivery Driver, you become the visible representative of Tesco, delivering orders directly to customers in their homes. This position involves more than just driving; it requires a commitment to excellent customer service and helping people with a positive attitude. The work is physically active, varied, and independent but supported by a dedicated team at the store.
Working Hours
- Sunday: 09:00 - 19:00
- Tuesday: 19:00 - 23:00
- Wednesday: 14:30 - 20:00
- Thursday: 18:00 - 22:00
Key Responsibilities
- Maintain cleanliness and organization of the van, trays, and workspace to ensure every delivery meets quality standards.
- Load the delivery vehicle safely and perform thorough checks to confirm it is roadworthy and ready for service.
- Communicate any order adjustments, substitutions, or short-dated item concerns to customers clearly and with friendliness, managing refunds if necessary to guarantee a positive shopping experience.
- Handle products carefully, respecting each order to uphold quality and customer confidence.
- Deliver orders punctually within scheduled time windows, providing warm and authentic customer service that leaves customers feeling valued.
Candidate Requirements
- Build strong cooperative relationships with colleagues to foster a supportive team environment.
- Demonstrate a warm and approachable manner with both customers and teammates.
- Adapt quickly to changing customer requirements and embrace operational changes on the road and at the store.
- Possess a valid UK, EU, or EEA full or automatic driving licence held for a minimum of 12 months, with no more than three penalty points.
Employee Benefits
- Start with 20 days of holiday plus an additional personal day, increasing to 22 days after one year, in addition to bank holidays.
- Flexible working options available from the first day of employment.
- Enjoy 10% discount via Colleague Clubcard, increasing to 15% during pay-day weekends, along with a secondary card to share with family members.
- Access free wellbeing services supporting mental, physical health, and life management.
- Life insurance coverage at five times your salary and participation in a pension scheme with up to 7.5% matched contributions.
- Choose from a variety of benefits, including discounts, share options, and cycle-to-work schemes.
- Uniform provision and policies aimed at supporting you through significant life events.
About Tesco
Tesco’s mission is to be the preferred shopping destination by positively serving customers, communities, and the environment responsibly and sustainably. Committed to diversity, equity, and inclusion, Tesco fosters a workplace where everyone can be themselves and feels welcomed.
The company is recognized as a Disability Confident Leader and aims to maintain an accessible and inclusive recruitment process. Discussions about flexible work arrangements are encouraged during application to accommodate individual needs.