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Customer Care Executive - Banking Support
Teleperformance Global Services Private Limited
Bengaluru, Karnataka, India · Tempo total
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- Experiência
- Up to 5 yrs
- Salário
- INR 16,000 – INR 22,000 / month
- Vagas
- 150
- Publicado
- há 10 horas
- Modo de trabalho
- No escritório
- Educação
- 12º Passe
- Elegibilidade
- Candidates who have completed at least 12th-grade education or are undergraduate/graduates, aged 18 to 30 years, possessing basic English and one regional language proficiency (Tamil, Malayalam, Telugu, Kannada), including freshers and those with up to 5 years experience, are eligible to apply.
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Onde você trabalhará
Descrição da vaga
Overview
Join our expanding team as a Banking Customer Support Executive based in Hebbal, Bangalore, offering over 150 immediate vacancies. This role welcomes candidates with various experience levels, including freshers, to handle essential banking customer service operations.
Compensation and Benefits
- Monthly CTC: ₹20,000
- Monthly take-home salary: ₹16,000
- Shift allowance of ₹1,200 paid every three months
- Special language allowance of ₹1,800 per month for Malayalam speakers
- Outstation candidates receive one-way travel assistance and 14 days accommodation support
Eligibility Criteria
- Education: Minimum 12th pass, undergraduate or graduate degree holders are eligible
- Age requirement: Between 18 and 30 years
- Language proficiency: Basic English communication and fluency in one regional language - Tamil, Malayalam, Telugu, or Kannada
- Experience: Freshers and candidates with up to 5 years of work experience can apply
- Versant Level: Minimum level 4
Shift & Work Schedule
- Female employees work a 9-hour shift between 6:00 AM and 8:00 PM
- Male employees work a 9-hour shift between 6:00 AM and midnight
- Workweek consists of 6 days with one rotational weekly off
Key Responsibilities
- Respond to and resolve customer inquiries related to banking services
- Provide accurate information and handle customer concerns professionally
- Maintain clear and courteous communication with clients
- Update and manage customer details in internal systems
- Deliver high-quality customer service adhering to organizational standards
Preferred Skills
- Strong communication abilities
- Basic computer proficiency
- Customer-oriented mindset
- Banking experience is advantageous but not mandatory
Additional Information
- Over 150 openings available to be filled immediately
- Opportunity for freshers to join a leading banking process organization
- Accommodation and travel supports offered to candidates from outside the city
- Language allowance available specifically for Malayalam-speaking employees
- Immediate joining facilitated