Credit Manager

About Sysco Ireland

Sysco Ireland is a leading foodservice provider dedicated to delivering fresh food and innovative solutions across restaurants, healthcare, educational, and lodging sectors throughout the island of Ireland. Our team is driven by passion and commitment, continuously striving to exceed customer expectations by delivering quality products, cutting-edge technology, and opportunities for growth and success.

Role Overview

We invite applications for the role of Credit Manager, responsible for overseeing the company's credit operations. This role includes making credit line decisions and managing the credit team with a professional, proactive leadership approach. You will provide clear guidance, promote productivity, and ensure deadlines and targets are met. Analytical expertise will be needed to handle complex debt ledgers and pinpoint critical issues. The role demands strong collaboration with front-office departments such as sales and pricing to build effective working relationships.

Key Responsibilities

• Lead and manage the credit team with a focus on training and coaching.
• Maintain credit, collections, and customer accounts according to established service levels.
• Manage customer queries and escalate issues when necessary.
• Negotiate and agree on customer payment plans.
• Coordinate with debt collection agencies and legal representatives as needed.
• Support colleagues during periods of business demand.
• Prepare weekly, monthly, and quarterly credit reports.
• Represent the company in industry bodies and meetings as required.
• Regularly review accounts with credit controllers and sales management.

Key Accountabilities

• Manage the debtors ledger effectively.
• Ensure performance meets company KPIs.
• Establish and agree on customer credit terms and limits.
• Handle customer queries accurately and efficiently.
• Maintain comprehensive customer records and process transactions daily.
• Ensure compliance with Sarbanes-Oxley (SOX) requirements at all times.

Candidate Requirements

• At least five years of credit experience, preferably within the foodservice sector.
• A minimum of two years managing and leading people.
• Strong understanding of debt ledgers and credit management.
• Excellent negotiation skills.
• A relevant professional qualification is desirable.
• Knowledge of SOX compliance is advantageous.
• Hold a full Class B driving license with flexibility to travel.

Company Culture

• Customer Focus: Deeply understanding and addressing customer needs to provide real value.
• Building Relationships: Encouraging collaboration and supporting change together.
• Clear Communication: Ensuring messaging is straightforward and impactful.
• A Passion for Food: Delivering inspiring food and drink products that foster creativity.

Additional Information

The job accountabilities and requirements may evolve with business demands. Sysco Ireland is committed to equal opportunity employment.