Content & Communications Specialist

Role Overview

We are seeking an Internal Communications Content & Creative Specialist with a blend of strong writing skills and practical design expertise to enhance employee communications and engagement throughout the organization. This position involves content creation, visual storytelling, collaborative stakeholder engagement, and execution of creative communication across internal channels.

Key Responsibilities

• Craft content for various internal communication platforms such as email campaigns, newsletters, leadership messages, intranet articles, digital screen displays, employee campaigns, and engagement initiatives.
• Ensure all written material is clear, consistent, accurate, and aligned with the organization's goals through meticulous writing, editing, and proofreading.
• Design communication visuals and creative assets using Canva and Adobe Photoshop to support engagement efforts and campaigns.
• Translate updates from business units, HR initiatives, organizational announcements, and leadership communications into engaging content tailored for employees.
• Collaborate with cross-functional teams to capture communication requirements and manage project schedules effectively.
• Partner with internal designers and external creative agencies to produce communication materials and oversee timely delivery.
• Develop basic design layouts, digital creatives, posters, banners, infographics, and presentation visuals as needed.
• Assist in the planning and execution of employee engagement activities, town halls, recognition programs, awareness campaigns, and internal events.
• Handle multiple communication projects simultaneously, ensuring deadlines are met and quality standards upheld.
• Maintain communication calendars and coordinate campaign rollouts with all stakeholders involved.
• Align all communications with brand guidelines and approved frameworks.
• Publish and administrate content on internal platforms including Microsoft Teams, SharePoint, and digital screens.
• Monitor communication effectiveness and propose improvements to boost employee engagement and reach.
• Contribute to change management and organizational transformation efforts through adept communication planning and implementation.

Qualifications & Experience

• Bachelor’s degree in Communications, Journalism, English, Marketing, Mass Media, Design, or a related discipline.
• 4 to 6 years of experience in internal, corporate, or employee communications, content development, or comparable fields.
• Proficient writing, editing, proofreading, and storytelling skills.
• Practical knowledge of Canva and Adobe Photoshop for creative design tasks.
• Solid understanding of visual communication and content design best practices.
• Experience working with designers, creative agencies, and teams to develop communication collateral.
• Ability to gather detailed requirements and coordinate seamlessly with multiple stakeholders.
• Strong organizational and project management capabilities to handle multiple priorities effectively.
• Familiarity with internal communication tools such as SharePoint and Microsoft Teams is preferred.
• Keen attention to detail and commitment to maintaining high standards in content and design outputs.
• Experience in regulated industries like healthcare, pharmaceuticals, or biotechnology is advantageous.