Cleaning Supervisor

About Millennium Services Group

Millennium Services Group Limited is a premier Australian provider of cleaning, security, and facilities management services, operating since 2003. The company is committed to equipping employees with advanced technology, modern equipment, and comprehensive people solutions to foster excellent working environments and ongoing training for career development.

We value long-term partnerships with our clients, staff, and suppliers to continuously enhance spaces and places for people every day.

Role Overview

We are searching for a committed and seasoned Cleaning Supervisor to oversee our cleaning team, guaranteeing exceptional cleanliness and hygiene standards across our locations. This full-time position suits candidates who thrive under fast-paced conditions, are detail-oriented, and take pride in maintaining inviting environments for clients and visitors.

Key Responsibilities

• Lead and support a small cleaning team while assigning daily duties.
• Organize and manage task schedules to meet deadlines and service level agreements.
• Effectively prioritize tasks during busy periods to maintain workflow.
• Conduct regular spot checks to verify task completion and quality.
• Provide mentorship and guidance to cleaning staff to enhance performance.
• Participate actively in day-to-day cleaning operations at the site.
• Ensure adherence to client rotation schedules and achieve key performance indicators.
• Maintain compliance with safety standards and internal company policies.
• Oversee the upkeep and functioning of cleaning equipment and tools.
• Address client requests and feedback promptly and professionally.
• Manage staff rosters and provide shift coverage as needed.
• Recruit, onboard, and train new team members efficiently.
• React promptly to accidents or hazards, taking appropriate safety measures immediately.

Candidate Profile

• Demonstrated strong experience in cleaning operations.
• Proven ability in supervising and managing a team.
• Excellent oral and written communication skills.
• Effective organizational and time management abilities.
• Strong client management and interpersonal skills.
• Capability to train, mentor, and develop staff members.
• In-depth knowledge of cleaning methods, tools, and materials.
• Understanding of health and safety protocols and regulations.
• Ability to work autonomously while maintaining confidentiality.
• Basic proficiency in computer and phone applications.
• Competence in verifying certain operational requirements.
• Familiarity with toolbox training (TBT), roster management, and stock procurement.

Additional Information

Applicants must possess valid work authorization for Australia.

Joining Our Team

This position offers an excellent opportunity to join a supportive and skilled team serving clients across Australia and New Zealand, fostering career growth and skill development.

Millennium Services Group values diversity and is an equal-opportunity employer committed to creating an inclusive environment.