Chief Operating Officer (COO)

About the Role

Direct Counsel is seeking an experienced Chief Operating Officer to join the executive leadership team of a respected law firm in Lancaster, CA. This position is tailored for a strategic and results-driven executive dedicated to optimizing operations, cultivating high-performing teams, and implementing scalable systems that propel organizational success.

Key Responsibilities

• Collaborate closely with firm leadership to enhance organizational effectiveness, improve client satisfaction, streamline operational processes, and position the firm for sustainable growth.
• Build and mentor a high-performing leadership team, fostering interdepartmental collaboration and spearheading initiatives for continuous operational improvements that enhance case handling efficiency and long-term profitability.
• Design and implement executive-level dashboards, key performance indicators (KPIs), and reporting mechanisms to enable data-driven decision-making.
• Lead administrative and operational functions working in close partnership with departments such as Finance, Human Resources, Technology, and Recruiting to ensure cohesive organizational alignment.
• Maintain operational compliance with all relevant legal, employment, and regulatory standards.

Required Qualifications

• A proven track record of guiding complex organizations through phases of growth, operational transformation, and ongoing improvement.
• Minimum of 10 years in operational leadership roles, including extensive experience managing sizable teams.
• Bachelor’s degree is mandatory; possession of an MBA, JD, or other related advanced degrees is preferred.
• Prior experience working within a professional services firm or law firm environment is essential.
• Outstanding leadership abilities along with strong communication and decision-making skills.

Compensation and Benefits

• Opportunity to significantly influence the trajectory of a leading plaintiff law firm in California.
• Close collaboration with firm partners on strategic business initiatives.
• Chance to design effective operational systems and foster leadership development.
• Competitive executive level salary ranging from $200,000 to $300,000 annually, complemented by comprehensive benefits.
• Cultivation of a culture emphasizing accountability, innovation, teamwork, and excellence.

Additional Information

If you are a strategic executive passionate about organizational growth, leadership development, and operational excellence, please provide your resume along with a cover letter outlining your operational leadership approach and examples of challenging decisions you have made in your career.