Business Operations and Project Manager - Sales Operations

About Aperia

Aperia Solutions is a prominent provider of SaaS technologies tailored for the Payments and Compliance sectors. Established in 1999 and headquartered in Texas, this fintech and managed consultancy firm delivers bespoke software solutions serving banks, payment processors, merchant service providers, government agencies, and other financial entities. With offices in Dallas, Washington DC, and Vietnam, Aperia operates as a dynamic, global organization focused on enhancing efficiency in compliance, risk management, and customer service functions.

Role Overview

We are in search of an exceptionally organized and proactive Business Operations and Project Manager to join our Sales Operations team and collaborate closely with the Chief Revenue Officer (CRO). This vital role offers high visibility within a rapidly expanding global fintech leader.

Key Responsibilities

• Collaborate directly with the CRO to advance strategic priorities across the Sales division.
• Track sales performance indicators, operational KPIs, and analyze business trends to support informed leadership decisions.
• Convert data into actionable insights, highlighting opportunities, potential risks, and improvement areas.
• Create executive-level dashboards, reports, presentations, and updates for leadership meetings.
• Propose improvements to processes to enhance efficiency and facilitate the Sales team's growth.
• Lead and manage multiple cross-functional projects and strategic initiatives from initiation through completion.
• Develop detailed project plans, set timelines and milestones, and monitor deliverables across involved departments.
• Organize meetings, capture action items, and enforce stakeholder accountability.
• Identify and mitigate project risks, removing obstacles to maintain progress.
• Ensure alignment of projects with company priorities and overarching business goals.
• Work in partnership with the CRO and Chief of Staff to organize priorities and drive follow-through.
• Assist leadership in proactive planning to stay ahead of upcoming projects.
• Coordinate communication among Sales, Operations, Product, Finance, and other departments.
• Provide regular status reports and executive-quality communication to keep leadership fully informed.
• Act as a dependable operational partner ensuring timely organization and execution of critical initiatives.

Candidate Profile

• Bachelor's degree in Business, Finance, Management, or related fields preferred.
• 2 to 5+ years in Business Operations, Project Management, Sales Operations, Consulting, PMO, or related roles.
• Strong organizational capabilities and excellent time management skills.
• Demonstrated business insight with aptitude for integrating multiple initiatives.
• Proactive approach with keen anticipation of organizational needs.
• Superior analytical and problem-solving competencies.
• Effective written and oral communication abilities.
• Experience interacting with executive leadership comfortably.
• Capacity to balance multiple priorities within a fast-paced, high-growth environment.
• Advanced skills with Microsoft Excel and PowerPoint; familiarity with CRM tools like Salesforce a plus.

Preferred Backgrounds

• Business Operations
• Sales Operations
• Project Management / PMO
• Strategy & Operations
• Management Consulting (Big Four or boutique firms)
• Program Management

Why Work With Us?

• Contribute at a leading global fintech organization.
• Engage directly with the Chief Revenue Officer on pivotal strategic projects.
• Obtain exposure to senior leadership and strategic business initiatives.
• Support a rapidly scaling Sales organization and influence its growth trajectory.
• Benefit from ample possibilities for career development and progression.
• Drive significant impact by enhancing operational efficiency and project execution.

Additional Information

• This position requires the candidate to successfully pass a background check and drug screening.
• Sponsorship is not available for this role.
• Work schedule is Monday through Friday, onsite in New York, NY.

Employee Benefits

• Health insurance
• Health savings account
• Dental coverage
• Vision insurance
• 401(k) matching
• Life insurance
• Paid time off
• Parental leave
• Disability insurance
• Childcare assistance
• Education reimbursement
• Fitness membership
• Volunteer time off

Disclaimer

This job description does not cover all possible responsibilities. Employees might be assigned other relevant duties by their supervisors. Recruitment agencies are kindly requested not to contact regarding this vacancy.