Business Analyst II

Work Location and Hours

This role is based in Toronto, Ontario, Canada with a standard workweek of 37.5 hours.

Compensation

The annual salary ranges from $69,700 to $98,400 CAD. Compensation is determined by one's skills, relevant knowledge, and experience, as well as location and business requirements. TD promotes transparent discussion about pay during recruitment.

Role Overview and Responsibilities

• Collaborate with stakeholders to lead requirement elicitation, analysis, documentation, and management using various techniques to ensure consensus and understanding.
• Document and analyze current business processes and support stakeholders in designing future state processes to enhance customer experience, offering recommendations as needed.
• Ensure impacted business processes and systems are comprehensively analyzed; develop acceptance criteria that clearly reflect necessary changes aligned with customer needs.
• Work alongside Change Management teams to evaluate and manage impacts on customers, employees, and other stakeholders effectively.
• Bridge communication between business and technology teams by documenting dependencies and constraints related to requirements.
• Define acceptance criteria for testing, assist in creating test scripts, and support the testing process including communicating issues and resolution steps.
• Maintain traceability and oversight of business requirements throughout project lifecycle.
• Utilize domain, product, and system expertise to align deliverables with business value and vision while driving innovation and process improvement.
• Identify and manage risks and issues promptly, escalating when necessary, and propose options for resolution.

Compliance and Stakeholder Communication

• Ensure all deliverables conform to applicable regulatory standards, framework controls, and industry best practices.
• Maintain communication with stakeholders to secure alignment with delivery frameworks and objectives.
• Apply analytical skills for thorough understanding of business challenges, risk management, and solution alignment with organizational risk appetite.
• Manage stakeholder concerns and support change management plans to assure operational readiness and smooth implementation phases.
• Assist in activities related to Requests for Information or Proposals as required and guide quality delivery efforts focusing on scalability and innovation.
• Adhere strictly to the TD Code of Conduct at all times.

Team Engagement and Development

• Participate actively as a team member to foster a collaborative work culture emphasizing quality, innovation, and timely communication.
• Continuously upgrade knowledge in area of expertise and contribute to knowledge sharing within the team and broader unit.
• Stay updated on industry trends, tools, and methodologies relevant to business analysis and project delivery.
• Engage in personal performance management and encourage cross-training and skill development amongst peers.
• Support colleagues' success by assisting in tasks, providing coaching, and maintaining a fair and inclusive work environment.
• Represent and promote the business unit and organization positively both within and outside the company.

Expertise and Accountability

• Exhibit strong understanding of business analysis principles, delivery execution standards, and serve as the link between users and technology teams.
• Lead requirements management activities with moderate complexity and risk, ensuring rigor and discipline in validation processes.
• Identify and resolve problems and report progress to managerial leadership with minimal supervision.

Qualifications

• Possess an undergraduate degree.
• Have 3 to 5 years of relevant experience in business analysis.
• Holding business analysis accreditation is considered an advantage.

About TD Securities

TD Securities delivers diverse capital markets products and services with a global operation comprising over 6,500 professionals across 40 cities. Offering services such as underwriting, market access, and transaction banking solutions, they acquired Cowen Inc. in 2023 to enhance U.S. equities offerings and investment banking capabilities. The company prioritizes innovation, execution, and remarkable customer experiences.

Total Rewards Package

TD provides a comprehensive rewards program including a base salary, variable incentives, health and wellness benefits, retirement savings plans, paid leave, banking perks, career growth opportunities, and recognition programs, all designed to support the well-being and advancement of employees and their families.

Additional Information

TD is committed to supporting employees’ professional growth and work-life balance through ongoing training, career development conversations, and a competitive benefits plan. Employment is subject to provincial regulations in Canada. The organization values diversity, fairness, and respect in the workplace, and offers accommodations throughout the hiring process to remove barriers.

New hires can expect thorough onboarding and training to prepare them for success. The interview process includes timely communication of outcomes. Candidates needing accommodations during interviews are encouraged to request assistance.