Appointment Setter

About Million Tech Pvt Ltd

Million Tech Pvt Ltd specializes in developing user-centric websites aimed at improving visitor engagement and satisfaction. The company partners closely with clients to enhance usability, simplify digital journeys, and boost site performance. Emphasizing intuitive designs and transparent communication, Million Tech ensures stronger connections between organizations and their audiences. Team members thrive in a collaborative environment that values practical outcomes and measurable success.

Role Overview

This full-time position based in Kolkata involves setting appointments by reaching out to potential and existing clients through phone, email, and other communication platforms. The incumbent will qualify leads, confirm availability, update calendars, and log all client interactions within CRM or scheduling applications. Responsibilities also include following up on inquiries, sending appointment reminders, and working closely with internal teams to facilitate seamless client engagement. Meeting productivity goals, adhering to set scripts, and delivering courteous, professional communication in every interaction are essential.

Qualifications and Skills

• Proficient in appointment scheduling and calendar management with precision.
• Experienced in lead generation, able to identify and qualify prospective clients.
• Strong verbal and written communication skills with a professional telephone etiquette.
• Customer service skills including active listening, empathy, and resolving issues effectively.
• Basic knowledge of CRM or scheduling tools and fluency in common office software.
• Ability to work onsite in Kolkata, manage time efficiently, and handle a large volume of outreach activities.
• Background in telesales, call center work, or appointment setting is beneficial.
• Minimum education: high school diploma; preference for graduates in business or related fields.