Account Executive - ServiceNow

About the Role

EY is actively seeking an experienced Account Executive to foster the expansion of our ServiceNow platform, including both software and professional services. This pivotal sales position involves strengthening relationships with clients and increasing the adoption of ServiceNow solutions within current and prospective customers.

Our ServiceNow practice emphasizes enabling clients' digital transformations by addressing business challenges through process enhancements and related services leveraging ServiceNow's various features and modules.

Key Responsibilities

• Engage and cultivate relationships with existing customers while sourcing new business opportunities.
• Develop targeted strategies to generate new sales within key accounts and contacts.
• Maintain management of ongoing opportunities and serve as the main liaison for customer accounts.
• Build trusted advisory connections with customer stakeholders and executive sponsors.
• Lead contract negotiations and finalize software and professional services agreements.
• Provide regular updates on sales initiatives and account progress to internal and external stakeholders.
• Forecast and monitor sales metrics, including quarterly results and annual projections.
• Prepare comprehensive reports detailing account status and progress.

Required Qualifications and Attributes

• Over 10 years of experience in selling software solutions and professional services.
• Ability to design tailored, holistic solutions that extend beyond mere software implementation.
• Strong communication, presentation, and negotiation skills with the ability to influence stakeholders at all organizational levels, including C-level executives.
• Experience managing multiple account projects simultaneously with meticulous attention to detail.
• Bachelor's degree in Business Administration, Sales, or a related field.

Preferred Skills

• Familiarity with the ServiceNow ecosystem or comparable software platforms.

Company and Culture

EY is committed to creating a better working world through diversity, inclusiveness, and leveraging technology, trust, and growth to transform client challenges into scalable solutions.

Compensation and Benefits

EY offers a competitive salary package tied to performance, including a discretionary bonus program, comprehensive health benefits, retirement plans, generous vacation, paid personal days, and statutory holidays. Additional benefits include professional support, coaching, career development opportunities, and work flexibility suited to individual preferences.

Salary ranges vary by location, for example:

• Toronto: 144000 to 200000 CAD per year
• London/Waterloo/Ottawa: 121500 to 171500 CAD per year
• Vancouver: 160000 to 240000 CAD per year

Inclusion and Diversity

EY prioritizes inclusiveness, equitable policies, and a sense of belonging. We actively support diversity across multiple dimensions including combating systemic racism, fostering gender equity and leadership, advocating for LGBTQIA+ communities, promoting neuroinclusion and Indigenous reconciliation.

Additional Information

This position is onsite in St John’s, Newfoundland and Labrador, Canada. EY applies artificial intelligence tools during recruitment for process efficiency with human judgment integral to decisions. EY does not accept unsolicited resumes from agencies without prior agreement.