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- 5 ਘੰਟੇ ਪਹਿਲਾਂ
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Where you'll work
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Job description
About the Role
We are seeking a skilled Content Designer / UX Writer to research, develop, and execute customer-focused content primarily for our apps and internet banking platforms. As part of the UX Content Team, you will act as the customer’s voice by creating intuitive pathways to information, crafting seamless micro-copy and user flows, promoting digital engagement, and leveraging user research for informed content decisions.
This full-time position is a 12-month fixed-term contract based in Wellington, involving a hybrid schedule with three days in-office and two days of flexible working.
Responsibilities
- Collaborate closely with UX Designers, UX Researchers, Product Managers, and development teams to design accessible and clear digital experiences.
- Participate actively in project planning sessions and discovery workshops with stakeholders and team members.
- Contribute to the creation and refinement of content guidelines, workflows, and the design system.
- Analyze user research data and analytics to inform and improve content solutions.
- Edit and co-create content in partnership with teammates.
Team Culture and Projects
The team values passion and a fun atmosphere, fostering strong interpersonal bonds through shared activities such as coffee sessions and quizzes. Currently, the team is focused on expanding and enhancing digital experiences and capabilities to deliver industry-leading user content.
Key Attributes for Success
- Strategic thinking in content design, with an ability to work from single screens to comprehensive system levels.
- Proficiency in writing clear, concise digital micro-copy.
- In-depth knowledge of UX design principles, content strategy, and best practices.
- Excellent skills in communication and stakeholder management.
- Understanding of accessibility requirements for digital platforms.
- Experience collaborating with designers, researchers, and developers.
- A strong passion for words and content strategy.
Additional Information
Please note applications close on Wednesday, 19 August 2026. Early closure of advertising may occur depending on application volume.