V
Telecalling Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 23,000 / month
- Openings
- 1
- Posted
- ਇੱਕ ਘੰਟਾ ਪਹਿਲਾਂ
- Work mode
- In office
- Education
- PUC or Graduate
- Eligibility
- Applicants with PUC or graduation are eligible. Both freshers and experienced candidates can apply. Candidates must possess good communication skills in the regional language and have basic computer knowledge. Preference given to those with DRA certification and experience in collections, sales or…
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
As a Telecalling Executive at VGM Consultant Pvt Ltd based in Bengaluru, you will engage with customers by making inbound and outbound calls, resolve their queries, and support payment and service follow-ups while maintaining accurate communication records.
Responsibilities
- Initiate and receive calls to assist customers effectively.
- Respond to customer inquiries and provide necessary information.
- Conduct follow-ups for payment collections and service updates according to established procedures.
- Maintain detailed call logs and update system information regularly.
- Meet daily call quotas and performance targets.
- Ensure communication is courteous and professional at all times.
- Comply with company policies and calling standards.
Qualifications and Eligibility
- Minimum educational qualification is PUC or graduation.
- Open to freshers as well as experienced individuals.
- Proficiency in the required regional language with strong communication skills.
- Basic proficiency with computers is necessary.
- DRA certification is an advantage and may qualify for higher salary packages.
- Experience in collections, sales, or customer support will be beneficial.
Compensation Details
- PUC Freshers: ₹13,000/month
- PUC with Experience: ₹14,000/month
- Graduate Freshers: ₹14,000/month
- Graduate without relevant experience or from other domains: ₹15,000/month
- Graduate with Collections/Sales/Customer Support Experience: ₹16,000/month
- PUC with DRA Certification: ₹16,000/month
- Graduate with Relevant Experience and DRA Certification: ₹17,000/month
- Graduate with Relevant Experience, DRA Certification and Police Verification: ₹18,000/month
Work Schedule
The role involves rotational weekly offs.
Skills Required
- Excellent communication and persuasion skills.
- Capability to manage customer interactions efficiently.
- Focus on achieving targets consistently.
- Strong active listening abilities.
- Basic knowledge of Microsoft Office and system operation.
How they work
Communication
Teamwork & Collaboration
Attention to Detail