ਆਈ
- ਅਨੁਭਵ
- 2 ਸਾਲ ਤੱਕ
- ਤਨਖਾਹ
- INR 10,000 – INR 20,000 / month
- ਖੁੱਲ੍ਹਣ ਵਾਲੀਆਂ ਥਾਵਾਂ
- 1
- ਪੋਸਟ ਕੀਤਾ ਗਿਆ
- 3 ਘੰਟੇ
- ਕੰਮ ਮੋਡ
- ਦਫ਼ਤਰ ਵਿੱਚ
- ਰੈਜ਼ਿਊਮੇ
- ਅਰਜ਼ੀ ਦੇਣ ਲਈ ਲੋੜੀਂਦਾ ਹੈ
ਤੁਸੀਂ ਕਿੱਥੇ ਕੰਮ ਕਰੋਗੇ
ਕੰਮ ਦਾ ਵੇਰਵਾ
Position Overview
We are seeking a proactive and self-assured Telecaller to efficiently manage client communications and follow-up processes. This role involves reaching out to current and potential clients to build and maintain relationships, ensuring timely follow-ups that help convert leads into confirmed business.
Key Duties and Responsibilities
- Initiate outbound calls to both clients and travel agents.
- Follow up diligently on leads, price quotations, and pending bookings.
- Maintain consistent contact with existing clients to encourage repeat business.
- Record client interactions, call logs, and follow-up statuses in CRM software or Excel sheets.
- Collaborate with internal teams to verify rates, availability, and booking confirmations.
- Respond to client inquiries professionally, providing accurate and helpful information.
- Ensure bookings are closed on time and pursue payment follow-ups as necessary.
Candidate Requirements
- Effective communication skills in Hindi and basic proficiency in English.
- Experience of 6 months to 2 years in telecalling or customer service, with a preference for candidates from the travel sector.
- Familiarity with travel booking portals such as MakeMyTrip and GoIbibo is advantageous.
- Strong ability to follow up and persuade clients.
- Basic computer literacy including use of Excel, WhatsApp, and email.
Skills Needed
- Excellent communication and persuasive abilities.
- Client relationship management.
- Consistent follow-up and organizational discipline.
- Effective time management skills.
- Foundational sales knowledge.
Compensation and Location
The position offers a monthly salary ranging from 10,000 to 20,000 INR. The role is based in Kanpur, Uttar Pradesh, India, and requires onsite attendance.