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About Digital Reach Agency

Digital Reach Agency specializes as a full-service digital marketing partner catering to B2B SaaS and technology firms. Our diverse team is composed of driven and empathetic professionals who prioritize employee wellness, continual growth, and impactful work. Our culture encourages engagement and supports the success of every team member.

Role Overview

The Sales Operations Coordinator (Contractor) plays an essential role in maintaining the smooth operation of the revenue stream and offering dependable support to our sales team. This supports the sales force to focus on selling by managing salesforce data, assisting with research tasks, preparing proposals, and coordinating sales-related events and travel arrangements.

Primary Duties

Maintain up-to-date and accurate Salesforce data through consistent reviews at least every other day and end-of-day updates; gain thorough understanding of engagement types and contracts.
Oversee and enhance the sales operations infrastructure in Asana, including developing sales templates, integrating with marketing workflows, ensuring task management is clean and addressing overdue tasks.
Coordinate logistics, schedules, and planning for sales team travel and events.
Manage inbound webinar response operations using HubSpot, including LinkedIn follow-ups, and assist in outbound communication and planning.
Handle all aspects of gifting programs, such as advocacy, onboarding, and new job gifts through platforms like Snappy and Postal, including crafting messaging guidelines.
Assist with the creation of Qwilr proposals and Aligned deal rooms, managing templates and documenting processes.
Manage passthrough statement of work (SOW) tasks with relevant details for fulfillment and update Salesforce accordingly.
Prepare comprehensive pre-meeting research including compiling contact information, LinkedIn profiles, website and SEO analysis using Ahrefs, and overall account background.

Required Qualifications

Genuine interest in B2B SaaS Go-To-Market strategies, Revenue Operations, and Sales Operations.
Exceptional organizational capabilities and effective time management.
Meticulous attention to detail focused on data accuracy and proper documentation.
Strong communication skills, both verbal and written.
Proficiency in Google Workspace applications such as Docs, Sheets, and Slides.
Experience in event planning and coordinating travel logistics.
Between 1 to 3 years of experience in sales operations, revenue operations support, CRM data maintenance, or related coordination and administrative roles.
Experience operating Salesforce, HubSpot, Asana, Qwilr, Aligned, or similar CRM, project management, or proposal software.
Prior work supporting sales teams, especially account executives and sales leaders.
Resident of the United States.

Additional Information

Estimated workload ranges from 5 to 15 hours weekly with potential to increase based on projects.
Flexible working hours.
Fully remote work arrangement.

Sales Operations Coordinator (Contractor)