Retail Salesperson

About JB Hi-Fi

JB Hi-Fi is a renowned retailer in New Zealand, distinguished by a passionate, knowledgeable, and approachable team. The company focuses on enhancing lifestyles through technology, consumer electronics, home entertainment, and appliances, all offered at competitive prices. With a growing network of stores, a robust online presence, and a business division focused on commercial clients, JB Hi-Fi provides outstanding value and customer service.

Why Work With JB Hi-Fi?

• Work in a dynamic and fast-paced environment that embraces diversity, values creativity, and encourages the sharing of ideas.
• Receive competitive pay that rewards your efforts, potentially including generous sales commissions and appealing incentives to celebrate achievements.
• Benefit from career growth opportunities and extensive training programs within the JB Hi-Fi Group, which includes The Good Guys and E&S Trading in Australia.
• Enjoy attractive discounts across the JB Hi-Fi Group.
• Access to family-friendly benefits like 12 weeks of paid parental leave for eligible primary carers and flexible work arrangements for qualifying roles.
• Support for wellbeing through an Employee Assistance Program offering counselling and resources for employees and their families.
• Participate in workplace giving initiatives that fund charities and promote community impact.
• Contribute to sustainability efforts toward achieving net zero carbon emissions by 2030, with an emphasis on reducing, reusing, and recycling.

Role Description

The Retail Salesperson will dedicate themselves to delivering exceptional customer service, fostering sales growth, and supporting overall store performance in New Zealand locations.

Key Duties

• Provide excellent service by comprehending and addressing customers’ needs in an approachable and professional manner.
• Engage actively with customers, sharing comprehensive product knowledge and providing advice to encourage purchases.
• Meet and exceed individual and team sales goals by promoting products effectively.
• Stay well-informed about the product catalog and emerging offerings.
• Collaborate with colleagues to maintain smooth store operations and a welcoming shopping atmosphere.
• Assist with merchandising and managing inventory to ensure an organized and appealing sales environment.
• Follow company policies and health and safety regulations diligently.

Required Qualifications and Skills

• Experience working in retail environments known for high team achievement.
• Ability to stay current with the latest products and services relevant to the role.
• Strong organizational capabilities.
• A passionate commitment to creating exceptional customer experiences.

Additional Information

Applicants are encouraged to submit their CVs confidentially. JB Hi-Fi is an equal opportunity employer dedicated to fostering diversity and inclusion. Candidates excited about this role should apply, even if they do not meet every stated qualification.