Relationship Associate

About ANZ

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, our mission is to support people and communities to prosper by enhancing their financial wellbeing and sustainability across millions of customers.

Role Overview

As a Relationship Associate within our Business Division, your key responsibility will be supporting Relationship Managers (RMs) in simplifying banking processes for customers. You will provide valuable customer insights and financial analysis, assisting designated customer groups with their banking needs. Within the first year, successful associates may be granted a small Credit Approval Delegation (CAD) and manage at least three accounts under Senior Manager discretion. This position is ideal for emerging talent aiming to grow into Relationship Management roles.

Work Location and Hours

This is a full-time role based in Dunedin, New Zealand. The position requires onsite presence during regular business hours.

Daily Responsibilities

• Gain deep understanding of customer portfolios, including their numbers, goals, challenges, and value propositions.
• Enhance ANZ’s profile by demonstrating knowledge of customer industries and market conditions.
• Build productive relationships and collaborate effectively across the Business division and other areas within ANZ.
• Partner with Relationship Managers, Senior Managers, and product experts to devise and implement suitable customer solutions and resolve issues.
• Ensure adherence to the Bank’s compliance standards and operational excellence.
• Support the financial analysis and interpretation of customer data to facilitate accurate credit decisions.
• Maintain comprehensive knowledge of the Bank’s credit policies to make appropriate decisions.

Candidate Profile

• Strong financial literacy combined with analytical skills, commercial insight, and business acumen.
• Ability to analyze and interpret financial trends and their implications.
• Proven experience in building strong relationships through customer service or customer experience roles.
• Understanding of security arrangement structures.
• Experience in banking is advantageous but not mandatory.
• Preferably holds an accounting or finance degree or an equivalent qualification, though this is not a strict requirement.

ANZ values a growth mindset; candidates who possess most of these qualities are encouraged to apply.

Why Join ANZ?

Joining ANZ means becoming part of a workplace community motivated by a shared purpose to support thriving communities. Here, you will have the resources, opportunities, and support needed to advance your career. Our diverse workforce is supported by flexible working arrangements to help individuals balance work and life effectively. We offer a variety of benefits including wellbeing services and access to discounts on selected ANZ products and services.

Our inclusive organisational culture celebrates diverse backgrounds, perspectives, and life experiences. We are committed to reflecting the diversity of New Zealand’s communities by implementing initiatives such as the Tākiri-Ā-Rangi Te Ao Māori Strategy, focused on increasing Māori and Pasifika representation. Join relevant affinity networks to engage with and support our diverse workforce.

ANZ welcomes applications from all individuals and provides accommodations during recruitment or employment for candidates with disabilities or special needs.

Additional Details

Role Type: Permanent, Full-time
Location: Dunedin, Otago, New Zealand
Apply By: 27 July 2026, 11.59pm (NZ time)